Media releases
Booming success of the global airport event dedicated to elevating customer and employee experience
Hartsfield-Jackson Atlanta International Airport announced as host of the 2024 ACI Customer Experience Global Summit Incheon, 7 September 2023 – The Airports Council International (ACI) annual Customer Experience Global Summit successfully concludes in Incheon, Republic of Korea, with key highlights for the global airport community and the world’s passengers. This year’s premier airport event…
Global airport leaders gather at the premier event dedicated to customer and employee experience
ACI Customer Experience Global Summit kicks off in Incheon Incheon, 6 September 2023 – Airports Council International (ACI) World today opens the annual ACI Customer Experience Global Summit in Incheon, Republic of Korea, welcoming over 500 international delegates including government officials, airport and aviation executives, and customer experience experts. This year’s premier airport event dedicated…
ACI World confirms top 20 busiest airports worldwide
Most authoritative source for global airport passenger, cargo, and aircraft movement traffic released Montreal, 19 July 2023 – Airports Council International (ACI) World has today published the latest World Airport Traffic Dataset, confirming the top 20 busiest airports in the world and revealing airport passenger, cargo, and aircraft movement rankings for over 2,600 airports across…
ACI World, ACI North America and TSA sign MoU to advance the development of aviation security
Montreal, 29 June 2023 – Airports Council International (ACI) World, ACI North America (NA) and the U.S. Transportation Security Administration (TSA) have signed a Memorandum of Understanding (MoU) to further enhance the development of secure and efficient aviation security operations globally. The MoU seeks to formalize multiple workstreams and ensure the continued collaboration on and…
Airports prioritize cleaner energy transition and cyber threats: Key Resolutions agreed at ACI World Annual General Assembly
Riyadh Airports Company announced as host of WAGA 2024 Barcelona, 29 June 2023 – The Airports Council International (ACI) World Annual General Assembly (WAGA) agrees key resolutions on cleaner energy transition and on cyber threats, reflecting the priorities for airports in building a sustainable and resilient aviation ecosystem. The 33rd WAGA took place at the…
The top airport technology innovation in the world: Winners of ACI World-Amadeus awards released
Technology Innovation Awards recognize best technology leadership by airports Barcelona, 28 June 2023 – During the Airports Council International (ACI) EUROPE / WORLD Annual General Assembly, Conference and Exhibition, ACI World and Amadeus have revealed the winners of the Technology Innovation Awards, which recognize the top technology projects and leadership by airports around the world….
For media releases from 2020 or earlier, please contact our Media Relations team.
Advisory Bulletins
Common Use Self-Service (CUSS)
Transition to CUSS 2.0 Environment Montreal, 11 July 2023 – Common Use Self-Service (CUSS) kiosks enable multiple airlines to provide self-service options from a single machine. Passengers can use these kiosks for check-in, seat selection, and baggage tagging, resulting in less time spent in lines and more efficient terminal usage. This initiative aims to simplify,…
Long-term management of COVID-19 and building resilience for future public health emergencies in the aviation sector
Montreal, 20 June 2023 – ACI World would like to bring the ICAO State Letter entitled Long-term management of COVID-19 and building resilience for future public health emergencies in the aviation sector to your attention since it has very direct implications for all our airport members. ICAO routinely communicates with States on technical matters, but…
Strong northern hemisphere summer season expected amidst recession risks
Industry outlook for 2023 Montreal, 19 June 2023 – Airports Council International (ACI) World has published its thirteenth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Industry outlook and aviation Global economic growth faced significant challenges in 2022, with a slowdown to 3.2% due to…
The impact of COVID-19 on airports—and the path to recovery
Industry outlook for 2023 Montreal, 22 February 2023 – Airports Council International (ACI) World has published its twelfth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. With the removal of travel restrictions and quarantine requirements for vaccinated travellers in 2022, there has been an upsurge…
The impact of COVID-19 on airports—and the path to recovery
Strong demand for air travel amidst heightened macroeconomic risks Montreal, 6 October 2022 – Airports Council International (ACI) World has published its eleventh quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Despite strong headwinds, the industry is continuing to recover as more countries ease travel…
The impact of COVID-19 on airports—and the path to recovery
Balancing the risks against the background of an uneven recovery Montreal, 28 June 2022 – Airports Council International (ACI) World has published its tenth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Following more than two years since the World Health Organization (WHO) declared the…
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