Advanced Airport Operations Diploma Program

The Advanced Airport Operations Diploma is designed for experienced airport professionals seeking to elevate their expertise in airport operations, strategic decision-making, and cross-functional leadership.

Building on foundational knowledge, the program equips participants to optimize airport operational performance, enhance resilience, and align operations with commercial, financial, and organizational objectives in an increasingly complex aviation environment.

Participants are expected to have a solid understanding of airport operations, ideally through the Airport Operations Diploma Program (AODP) or equivalent professional experience.

Learning Objectives

Upon completion, participants will be able to:

Apply advanced operational strategies to improve airport safety, efficiency, and resilience

Integrate airside, terminal, and landside operations through a systems-thinking approach

Leverage data and digital tools to support operational decision-making

Align operational planning with financial, commercial, and sustainability objectives

Anticipate emerging trends impacting airport operations and workforce development

Lead cross-functional operational and transformation initiatives

Program structure

The diploma consists of three specialized courses, which may be taken individually or completed as a full certification pathway.

Each course combines technical expertise with strategic application and is delivered by industry practitioners using real-world case studies.

Advanced Airport Operations

Focuses on operational leadership, resilience, and performance optimization. Covers Airport Collaborative Decision Making (A-CDM), predictive analytics, and sustainable operational practices.

Terminal & Landside Operations

Explores passenger flow optimization, smart terminal technologies, and multimodal integration, with emphasis on crisis management and passenger experience.

Airport Business Development and Planning

Examines airport business performance, including strategic planning, air service development, aeronautical fee management, and commercial revenue optimization.

Target Audience

Mid-level airport professionals aspiring to leadership positions

Operational planners and terminal managers

Professionals in safety, security, or commercial roles seeking cross-functional leadership

Business partners and service providers requiring advanced understanding of airport operations

Delivery Format

Mode: Instructor-led (in-person or virtual)

Assessment: Applied exercises, assignments, and participation

ACI Advanced Airport Operations Diploma upon completion of all three courses

Key Benefits

Strategic Integration: Links airport operations with business and commercial outcomes

Future-Focused Learning: Addresses digital transformation, sustainability, and workforce evolution

Practical Application: Grounded in real-world airport case studies

Career Advancement: Prepares participants for leadership and strategic roles

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Upcoming Sessions

Operations & Technical Courses