ACI World's Global Training program provides high-quality, comprehensive training solutions to build the capacity of airport professionals and foster airport excellence worldwide.
As the global leader of airport education and training, we offer in-person, live virtual, and online courses and programs on aviation standards and best practices led by international experts and industry leaders. From executive leadership to professional accreditation to subject-matter competency, airport professionals gain practical skills and expertise through theoretical and hands-on learning experiences.
Advantages
Airport Training Courses
View the ACI Global Training Course Calendar for a complete list of scheduled courses
Airport Training Programs
This program focuses on further developing the leadership and strategic management skills of airport industry leaders. It provides participants with advice on strategies to effectively handle leadership responsibilities; provides global, regional and cultural perspectives on airport management; and discusses new professional opportunities.
ACI and ICAO established a formal partnership to provide accessible, affordable and universally available specialised management training to the global airports community. This initiative gave birth to the Airport Management Professional Accreditation Program (AMPAP) to develop a new generation of airport leaders in all functional areas of the airport business.
Designed and delivered by ACI-ICAO certified instructors, the ASP will provide candidates with opportunities to advance in their career, differentiate themselves from their peers and brand themselves as airport safety subject matter experts.
The ACI Global Safety Network (GSN) Diploma Program consists of six specialized courses on airport safety, and is specifically designed to meet the needs of airside operations and safety managers, including developing, implementing and operating effective Safety Management Systems (SMS) at their airports.
The ACI Airport Security Diploma provides participants with a broad and detailed understanding of implementing and maintaining a security framework that complies with national and international regulations and airport industry best practices.
The ACI Airport Finance Diploma aims to provide participants a detailed understanding of the diversity of issues airports face in managing financial resources.
The Airport Operations Diploma Program is designed to expose participants to all the facets of activities associated with an airport from airside operations and landside to terminal operations, and equip them with key knowledge and tools necessary to proactively address the essential operational and business needs of 21st century airports.
The Airport Customer Experience Professional Designations (ACED) are an integral part to develop staff involved in the ASQ Airport Customer Experience Accreditation program, and to ensure they are proficient and qualified to lead the implementation of a customer experience strategy.
Aviation Fundamentals (AVIFUN) provides a comprehensive understanding of the various aviation activities performed across all aviation areas that encompass the international air transport system and inspire individuals about the different fields of aviation as they consider their professional goals and career path.
Global Training Options
ACI makes training accessible no matter where you are by offering in-person, onsite, and virtual learning options.
Learn in-person at an ACI Centre, where you’ll work alongside peers and instructors to apply course learnings in the real world.
ACI in-house training offers a cost-effective, tailored approach to staff development delivered by ACI instructors at your organization.
Train through ACI’s network of accredited training institutes around the world.
We make the virtual classroom experience as close as possible to an in-person one. Attend scheduled live virtual classes and interact in real-time with your peers and instructors.
Explore self-paced online learning, training opportunities and services for the global airport industry.
ACI can help you determine the best learning path for your needs.
ACI Global Training Faculty
Global Training courses and programs are led by industry leaders and experts
Meet our instructors
Andre J. Bergeron
Course: Airport Non-Aeronautical Revenues
Pierre Daems
Course: Customer Experience Management
Willem (Pim) Godefroy
Course: Passenger with Reduced Mobility
Matthieu Gualino
Course: Security and Facilitation
Craig Kennedy
Course: Accommodating Passengers with Disabilities
Marie-Caroline Laurent
Course: Security and Facilitation
Eric Lipp
Course: Accommodating Passengers with Disabilities (APD) Workshop
Joanne Paternoster
Courses: Developing a Customer Service Culture at Airports, Implementing Branded Customer Programmes at Airports, Terminal Operations, Terminal Management
André Schunck
Course: Passenger Experience Management
Martin Schweinberger
Course: Passenger Experience Management
Laurel Van Horn
Course: Accommodating Passengers with Disabilities (APD) Workshop
Paul Behnke
Course: Airport Financial Management
Andre J. Bergeron
Course: Airport Non-Aeronautical Revenues
Julián De La Camara
Course: ACI-ICAO Airport User Charges
Kevin Haagen
Course: Airport Slot Allocation
Aram Karagueuzian
Courses: Airport Statistics
Ilia Lioutov
Course: ACI-ICAO Airport User Charges
Patrick Lucas
Courses: Airport Economics, Airport Business Analytics, ACI-ICAO Airport User Charges
Jim Meyer
Courses: Airport Air Service Recovery Strategy, Passenger Traffic Forecasting, Updating Airport Strategic Plans, Airport Economic Development & Ownership Models
Miguel A. Southwell
Course: Air Service Development
Dr. Luigi G. (Joe) Sulmona
Courses: Strategic Planning, Leadership, Airport Master Planning, Airport Revenue Generation, Airport Business Operations
Philippe Villard
Courses: Airport Economics, ACI-ICAO User Charges
Simon Walker
Course: Airline Management for Airport Professionals
Dr. Graeme Heyes
Course: Airport Environmental Management
Paul Hooper
Course: Airport Carbon Management
Christopher Paling
Course: Airport Environmental Management
Prof. Callum Thomas
Course: Airport Environmental Management
Gregory A. Dale
Course: Leadership in Challenging Times
Dr. Claude Martel
Course: Airport Communications and Public Relations
Terri Morrissey
Course: Airport Human Resources Management
Dr. Richard Plenty
Course: Airport Human Resource Management
Ian Barrie
Courses: Safety Management Systems, Working with Annex 14, Runway Incursion & Safety, Capacity Enhancement & Resource Planning, Airport Collaborative Decision Making
Gordon Griffiths
Courses: Basic and Advanced Airport Operations, Aerodrome Certification, Airport SMS Implementation
Joel Morin
Course: Airport Collaborative Decision Making, Capacity Enhancement and Resource Planning
Owen Ryan
Courses: ACI-ICAO Aerodrome Certification, Wildlife Hazard Management, Airside Operations
Dr. Luigi G. (Joe) Sulmona
Courses: Strategic Planning, Leadership, Airport Master Planning, Airport Revenue Generation, Airport Business Operations
Samuel Asare
Courses: ACI-ICAO Global Reporting Format (GRF)
Graham Barlow
Courses: Global Safety Network
Ian Barrie
Courses: Safety Management Systems, Working with Annex 14, Runway Incursion & Safety, Capacity Enhancement & Resource Planning, Airport Collaborative Decision Making
Jean-Marc Bourreau
Courses: Annex 14, Aerodrome Certification, Safety Management System
Thomas Lau Christensen
Course: Airport SMS Implementation
Dirk Geukens
Courses: Global Reporting Format (GRF) for Runway Surface Condition assessment and Reporting
Gordon Griffiths
Courses: Basic and Advanced Airport Operations, Aerodrome Certification, Airport SMS Implementation, Safety Risk Assessment
Mohamed Iheb Hamdi
Courses: ACI-ICAO Aerodrome Certification, Understanding Annex 14, Safety Management Systems
Eric Martijn
Course: Global Reporting Format (GRF) for Runway Surface Condition Assessment and Reporting
Hatem Oueslati
Courses: Understanding ICAO Annex 14, Safety Management System
Debbie Riley
Course: Safety and Operations
Doug Roberts
Course: Safety and Operations, EASA Implementing Rules for Aerodromes
Owen Ryan
Courses: ACI-ICAO Aerodrome Certification, Wildlife Hazard Management, Airside Operations
Scott Simpson
Course: Implementation of SMS
Wally Walker
Courses: GSN Programme, Safety and Operations, Apron Management
Chris Walsh
Courses: Global Safety Network, Safety Management Systems
Ibrahima Wane
Course: Safety Management Systems
Ian Witter
Course: Global Reporting Format (GRF), EASA Implementing Rules for Aerodromes
Chris Barratt
Courses: ACI-ICAO Management of Airport Security, Airport Security Operations, Quality Management in Airport Security
Philip Baum
Course: Behavioural Analysis - Passenger Screening & Insider Threat Management
Sara Gladstone
Courses: ACI-ICAO Management of Airport Security, Airport Security Operations, Quality Management in Airport Security
Matthieu Gualino
Course: Security and Facilitation
Neville Brooklyn Hay
Courses: Airport Security Operations, ACI-ICAO Management of Airport Security
Joe Hazeldon
Courses: ACI/ICAO Management of Airport Security
Marie-Caroline Laurent
Course: Security and Facilitation
Andrew McClumpha
Become a Global Training Instructor
Join our talented team of Global Training instructors and share your expertise and experience with students worldwide.
Instructor Qualifications and Requirements
To become an ACI Global Training instructor, the applicant must meet the criteria below for ACI members OR independent consultants.
1. You are an ACI airport member or ACI World Business Partner in good standing.
You have a minimum of five years of experience working in your specific area of expertise and two years of airport operations experience
You have a minimum of two years of experience providing training in your specific area of expertise
You have a proven academic and educational background to support your ability to deliver quality-driven courses
You have successfully completed an internationally recognized instructional course recognized and approved by ACI World
2. You are an independent consultant or trainer within the airport industry.
You have a minimum of five years of experience working in your specific area of expertise and two years of airport operations experience
You have a minimum of two years of experience providing training in your specific area of expertise
You have a proven academic and educational background to support your ability to deliver quality-driven courses
You have successfully completed an internationally recognized instructional course recognized and approved by ACI World
Instructor Qualifications and Requirements
We invite eligible applicants to apply through our online application form. Applicants must include a cover letter, resume, two professional references, and letters of recommendation. See our application form for more details.
ACI Assistance Programs
Through the ACI Fund for Airports in Least Developed Countries and Developing Nations, we help member airports enhance their operations and services by providing financial aid for staff trainings and professional development.
ACI Insights