ACI World's Global Training program provides high-quality, comprehensive training solutions to build the capacity of airport professionals and foster airport excellence worldwide.

As the global leader of airport education and training, we offer in-person, live virtual, and online courses and programs on aviation standards and best practices led by international experts and industry leaders. From executive leadership to professional accreditation to subject-matter competency, airport professionals gain practical skills and expertise through theoretical and hands-on learning experiences.

Advantages

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Develop your skills as an airport professional
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Build a network of industry peers and leaders
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Contribute to airport excellence worldwide

Airport Training Courses

Airport Training Programs

This program focuses on further developing the leadership and strategic management skills of airport industry leaders. It provides participants with advice on strategies to effectively handle leadership responsibilities; provides global, regional and cultural perspectives on airport management; and discusses new professional opportunities.

ACI and ICAO established a formal partnership to provide accessible, affordable and universally available specialised management training to the global airports community. This initiative gave birth to the Airport Management Professional Accreditation Program (AMPAP) to develop a new generation of airport leaders in all functional areas of the airport business.

Designed and delivered by ACI-ICAO certified instructors, the ASP will provide candidates with opportunities to advance in their career, differentiate themselves from their peers and brand themselves as airport safety subject matter experts.

The ACI Global Safety Network (GSN) Diploma Program consists of six specialized courses on airport safety, and is specifically designed to meet the needs of airside operations and safety managers, including developing, implementing and operating effective Safety Management Systems (SMS) at their airports.

The ACI Airport Security Diploma provides participants with a broad and detailed understanding of implementing and maintaining a security framework that complies with national and international regulations and airport industry best practices.

The ACI Airport Finance Diploma aims to provide participants a detailed understanding of the diversity of issues airports face in managing financial resources.

The Airport Operations Diploma Program is designed to expose participants to all the facets of activities associated with an airport from airside operations and landside to terminal operations, and equip them with key knowledge and tools necessary to proactively address the essential operational and business needs of 21st century airports.

The Airport Customer Experience Professional Designations (ACED) are an integral part to develop staff involved in the ASQ Airport Customer Experience Accreditation program, and to ensure they are proficient and qualified to lead the implementation of a customer experience strategy.

Aviation Fundamentals (AVIFUN) provides a comprehensive understanding of the various aviation activities performed across all aviation areas that encompass the international air transport system and inspire individuals about the different fields of aviation as they consider their professional goals and career path.

View the ACI Global Training Course Catalogue for a complete list of courses

Global Training Options

ACI makes training accessible no matter where you are by offering in-person, onsite, and virtual learning options.

Learn in-person at an ACI Centre, where you’ll work alongside peers and instructors to apply course learnings in the real world.

ACI in-house training offers a cost-effective, tailored approach to staff development delivered by ACI instructors at your organization.

Train through ACI’s network of accredited training institutes around the world.

We make the virtual classroom experience as close as possible to an in-person one. Attend scheduled live virtual classes and interact in real-time with your peers and instructors.

Explore self-paced online learning, training opportunities and services for the global airport industry.

ACI can help you determine the best learning path for your needs.
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ACI Global Training Faculty

Global Training courses and programs are led by industry leaders and experts

Meet our instructors

Andre J. Bergeron

Course: Airport Non-Aeronautical Revenues

Pierre Daems

Course: Customer Experience Management

Willem (Pim) Godefroy

Course: Passenger with Reduced Mobility

Matthieu Gualino

Course: Security and Facilitation

Craig Kennedy

Course: Accommodating Passengers with Disabilities

Marie-Caroline Laurent

Course: Security and Facilitation

Eric Lipp

Course: Accommodating Passengers with Disabilities (APD) Workshop

Joanne Paternoster

Courses: Developing a Customer Service Culture at Airports, Implementing Branded Customer Programmes at Airports, Terminal Operations, Terminal Management

André Schunck

Course: Passenger Experience Management

Martin Schweinberger

Course: Passenger Experience Management

Laurel Van Horn

Course: Accommodating Passengers with Disabilities (APD) Workshop

Paul Behnke

Course: Airport Financial Management

Andre J. Bergeron

Course: Airport Non-Aeronautical Revenues

Julián De La Camara

Course: ACI-ICAO Airport User Charges

Kevin Haagen

Course: Airport Slot Allocation

Aram Karagueuzian

Courses: Airport Statistics

Ilia Lioutov

Course: ACI-ICAO Airport User Charges

Patrick Lucas

Courses: Airport Economics, Airport Business Analytics, ACI-ICAO Airport User Charges

Jim Meyer

Courses: Airport Air Service Recovery Strategy, Passenger Traffic Forecasting, Updating Airport Strategic Plans, Airport Economic Development & Ownership Models

Miguel A. Southwell

Course: Air Service Development

Dr. Luigi G. (Joe) Sulmona

Courses: Strategic Planning, Leadership, Airport Master Planning, Airport Revenue Generation, Airport Business Operations

Philippe Villard

Courses: Airport Economics, ACI-ICAO User Charges

Simon Walker

Course: Airline Management for Airport Professionals

Dr. Graeme Heyes

Course: Airport Environmental Management

Paul Hooper

Course: Airport Carbon Management

Christopher Paling

Course: Airport Environmental Management

Prof. Callum Thomas

Course: Airport Environmental Management

Gregory A. Dale

Course: Leadership in Challenging Times

Dr. Claude Martel

Course: Airport Communications and Public Relations

Terri Morrissey

Course: Airport Human Resources Management

Dr. Richard Plenty

Course: Airport Human Resource Management

Ian Barrie

Courses: Safety Management Systems, Working with Annex 14, Runway Incursion & Safety, Capacity Enhancement & Resource Planning, Airport Collaborative Decision Making

Gordon Griffiths

Courses: Basic and Advanced Airport Operations, Aerodrome Certification, Airport SMS Implementation

Joel Morin

Course: Airport Collaborative Decision Making, Capacity Enhancement and Resource Planning

Owen Ryan

Courses: ACI-ICAO Aerodrome Certification, Wildlife Hazard Management, Airside Operations

Dr. Luigi G. (Joe) Sulmona

Courses: Strategic Planning, Leadership, Airport Master Planning, Airport Revenue Generation, Airport Business Operations

Samuel Asare

Courses: ACI-ICAO Global Reporting Format (GRF)

Graham Barlow

Courses: Global Safety Network

Ian Barrie

Courses: Safety Management Systems, Working with Annex 14, Runway Incursion & Safety, Capacity Enhancement & Resource Planning, Airport Collaborative Decision Making

Jean-Marc Bourreau

Courses: Annex 14, Aerodrome Certification, Safety Management System

Thomas Lau Christensen

Course: Airport SMS Implementation

Dirk Geukens

Courses: Global Reporting Format (GRF) for Runway Surface Condition assessment and Reporting

Gordon Griffiths

Courses: Basic and Advanced Airport Operations, Aerodrome Certification, Airport SMS Implementation, Safety Risk Assessment

Mohamed Iheb Hamdi

Courses: ACI-ICAO Aerodrome Certification, Understanding Annex 14, Safety Management Systems

Eric Martijn

Course: Global Reporting Format (GRF) for Runway Surface Condition Assessment and Reporting

Hatem Oueslati

Courses: Understanding ICAO Annex 14, Safety Management System

Debbie Riley

Course: Safety and Operations

Doug Roberts

Course: Safety and Operations, EASA Implementing Rules for Aerodromes

Owen Ryan

Courses: ACI-ICAO Aerodrome Certification, Wildlife Hazard Management, Airside Operations

Scott Simpson

Course: Implementation of SMS

Wally Walker

Courses: GSN Programme, Safety and Operations, Apron Management

Chris Walsh

Courses: Global Safety Network, Safety Management Systems

Ibrahima Wane

Course: Safety Management Systems

Ian Witter

Course: Global Reporting Format (GRF), EASA Implementing Rules for Aerodromes

Chris Barratt

Courses: ACI-ICAO Management of Airport Security, Airport Security Operations, Quality Management in Airport Security

Philip Baum

Course: Behavioural Analysis - Passenger Screening & Insider Threat Management

Sara Gladstone

Courses: ACI-ICAO Management of Airport Security, Airport Security Operations, Quality Management in Airport Security

Matthieu Gualino

Course: Security and Facilitation

Neville Brooklyn Hay

Courses: Airport Security Operations, ACI-ICAO Management of Airport Security

Joe Hazeldon

Courses: ACI/ICAO Management of Airport Security

Marie-Caroline Laurent

Course: Security and Facilitation

Andrew McClumpha

Become a Global Training Instructor

Join our talented team of Global Training instructors and share your expertise and experience with students worldwide.

Instructor Qualifications and Requirements

To become an ACI Global Training instructor, the applicant must meet the criteria below for ACI members OR independent consultants.

1. You are an ACI airport member or ACI World Business Partner in good standing.

You have a minimum of five years of experience working in your specific area of expertise and two years of airport operations experience

You have a minimum of two years of experience providing training in your specific area of expertise

You have a proven academic and educational background to support your ability to deliver quality-driven courses

You have successfully completed an internationally recognized instructional course recognized and approved by ACI World

2. You are an independent consultant or trainer within the airport industry.

You have a minimum of five years of experience working in your specific area of expertise and two years of airport operations experience

You have a minimum of two years of experience providing training in your specific area of expertise

You have a proven academic and educational background to support your ability to deliver quality-driven courses

You have successfully completed an internationally recognized instructional course recognized and approved by ACI World

Instructor Qualifications and Requirements

We invite eligible applicants to apply through our online application form. Applicants must include a cover letter, resume, two professional references, and letters of recommendation. See our application form for more details.

ACI Assistance Programs

Through the ACI Fund for Airports in Developing Nations and the Developing Nations Airport (DNA) Assistance Program, we help member airports in developing countries enhance their operations and services by providing financial aid for staff trainings and professional development.

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