Media releases

Top 10 busiest airports in the world shift with the rise of international air travel demand

Preliminary data reveals the strengthening of Asia-Pacific and Middle East hubs alongside perennial US leaders Montreal, 15 April 2024 – Airports Council International (ACI) World has today unveiled the highly anticipated preliminary top 10 busiest airports worldwide for 2023, showcasing significant shifts driven by the resurgence of international air travel. The global total passenger forecast…

The best airports for customer experience worldwide—as chosen by passengers 

Awards based on most reliable global measurement and benchmarking program for airport customer experience Montreal, 11 March 2024 – Airports Council International (ACI) World in partnership with leading travel technology company Amadeus, today announce the best airports for customer experience worldwide—as chosen by passengers—through the renowned Airport Service Quality (ASQ) Awards. The ASQ program stands…

Top 20 markets for air travel demand forecast according to latest ACI World data

ACI World releases its flagship World Airport Traffic Forecasts 2023–2052 Montreal, 14 February 2023 – Airports Council International (ACI) World today releases the annual World Airport Traffic Forecasts (WATF) 2023¬–2052 dataset, showing the Top 20 markets for air travel demand among other key air traffic findings. The latest WATF extends its horizon by an impressive…

 ACI and China to strengthen cooperation of Chinese airports

Guangzhou Airport announced as the host of the 2025 ACI World Customer Experience Summit & Exhibition ACI World Director General Luis Felipe de Oliveira and CCAA Chairman Mam Wang Ruiping sign MoU on strengthened collaboration. Montreal, 17 January 2024 – Airports Council International (ACI) World, ACI Asia-Pacific & Middle East (ACI APAC & MID), and…

ACI World welcomes its first woman Chair: Ms. Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport

ACI World welcomes its first woman Chair: Ms. Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport Montreal, 11 January 2024 – Airports Council International (ACI) World welcomes its first woman Chair, Ms. Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport (CVG), bringing her vast industry knowledge to lead the trade association of the world’s airports….

ACI World and Cirium partner on landmark data collaboration to strengthen world’s leading Airport Service Quality program

Partnership solidifies ACI World’s commitment to accuracy and reliability of customer experience data Montreal, 14 December 2023 – Airports Council International (ACI) World and Cirium, a global leader in aviation data analytics, begin a landmark collaboration to strengthen the Airport Service Quality (ASQ) program—the world’s leading airport customer experience measurement and benchmarking program. The ASQ…

For media releases from 2020 or earlier, please contact our Media Relations team.

Advisory Bulletins

The impact of COVID-19 on airports—and the path to recovery

Strong demand for air travel amidst heightened macroeconomic risks Montreal, 6 October 2022 – Airports Council International (ACI) World has published its eleventh quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Despite strong headwinds, the industry is continuing to recover as more countries ease travel…

The impact of COVID-19 on airports—and the path to recovery

Balancing the risks against the background of an uneven recovery Montreal, 28 June 2022 – Airports Council International (ACI) World has published its tenth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Following more than two years since the World Health Organization (WHO) declared the…

Safety and security awareness and monitoring in the context of aviation worker shortages

Montreal, 22 June 2022 – The sudden variations in traffic generated by the lifting of measures and rapid recovery of demand have generated an unprecedented situation in terms of manpower for many airport operators. Concerns have been raised about the shortage of workers and high turnover rates in several parts of the world. These staff…

Airport disruptions caused by activism

Montreal, 14 March 2022 – In recent years, activism and protests have disrupted airport operations in different parts of the world. In light of the emerging risk to airports, this ACI Advisory Bulletin provides high-level global guidance to members on assessing the risks to their operations, preparing adequately, ensuring the continuity of their operations, and…

The impact of COVID-19 on the airport business—and the path to recovery

Delayed recovery, persisting financial challenges but renewed optimism and momentum Montreal, 24 February 2022 – Airports Council International (ACI) World has published its ninth quarterly assessment analyzing the economic impact of the COVID-19 pandemic, its effects on the global airport business, and the path to recovery. It has been almost two years since the World…

Deployment of C-band 5G around airports

Montreal, 25 January 2022 – Over the past few weeks, considerable media attention has been focused on the associated disruptions to aircraft operations caused by the deployment of C-band 5G telecommunication services at airports in the United States. This Advisory Bulletin for ACI Members seeks to provide some background information and point to available resources…

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