Disney keynote address confirmed for ACI Customer Experience Global Summit

Attendance boost as travel restrictions between US and Canada are removed Montreal, 27 July 2021 – As the Canadian government announced it will re-open the international border, Airports Council International (ACI) World has today announced that Walt Disney Imagineering Vice President Luc Mayrand will deliver a keynote at this year’s Customer Experience Global Summit. The…

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ACI World and Duty Free World Council forge new training partnership

New opportunities for training front-line and management staff Montreal, 26 July 2021 – Airports Council International (ACI) World and the Duty Free World Council (DFWC) have today signed a Memorandum of Understanding fostering a closer strategic partnership for training of front-line and management staff. The strategic cooperation will include the hosting of DFWC Academy online…

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ACI World launches updated airport digital transformation guidance

Handbook helps guide the industry towards a post-pandemic environment Montreal, 22 July 2021 – Airports Council International (ACI) World has today launched comprehensive guidance to help airport executives approach digital transformation as the industry enters a post-pandemic environment. The second edition of the Airport Digital Transformation Handbook – supported by Honeywell and Mott MacDonald –…

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The impact of COVID-19 on the airport business and the path to recovery

Unprecedented impact in 2020, cautious optimism for 2021  Montreal, 14 July 2021 – Airports Council International (ACI) World has published its seventh quarterly assessment analysing the economic impact of the COVID-19 pandemic, its effects on the global airport business, and the path to recovery. It has been more than fifteen months since the World Health…

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ACI World reveals capital expenditure needs for recovery and long term growth

$2.4 trillion in total capital investments will be needed to 2040 ‘Increased capital investment is an economic, social, and environmental imperative’ Montreal, 30 June 2021 – New Airports Council International (ACI) World forecasts for the global airport sector show that approximately $2.4 trillion (figures in US Dollars) in airport total capital investments will be needed…

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