ACI at ICAO’s 42nd Assembly

Five vertical panels show: a child with a toy airplane, an air traffic controller, a city skyline with a control tower, a jet in the sky, and ground crew guiding a plane. Centered text reads #All4one Aviation Ecosystem, inspired by ACI World's work at ICAO Assembly 41.

ACI at ICAO’s 42nd Assembly Every three years, ICAO — the United Nations’ civil aviation agency — convenes its Assembly in Montreal. It brings together more than 2,000 high-level delegates — including ministers, and senior policymakers from across the globe. Together, they set international priorities, policies, and standards that shape the future of aviation — covering…

Read More

Best airports for technology and innovation announced by ACI World and Amadeus

Dallas Love Field Airport, Toronto Pearson International Airport, Emanuele Calà from Aeroporti di Roma, and Gerald R. Ford International Airport awarded Rome, 28 November 2024 – Airports Council International (ACI) World and Amadeus today announce the winners of the prestigious Technology Innovation Awards, revealed during the ACI Airports Innovate event, in Rome, Italy. The Awards…

Read More

Latest Global Traveller Survey reveals increasing expectations for wellbeing and premium experiences

Annual ACI World report captures insights from over 4,125 travellers across 30 countries Rome, 27 November 2024 – Airports Council International (ACI) World today has launched the Airport Service Quality (ASQ) 2024 Global Traveller Survey (GTS) report, revealing shifts in passenger expectations amidst a stabilizing travel landscape and an increasing demand for traveller wellbeing and…

Read More

Global Traveller Survey report reveals positive intention to travel despite impact of the global economy

A woman with curly hair smiles while using a touchscreen kiosk at an airport, holding travel documents in one hand. The background shows a bright, busy terminal with people and signs.

New ASQ 2023 Global Traveller Survey report provides key insights into the evolution of traveller behaviours and expectations Muscat, 21 November 2023 – ACI World today at Airports Innovate releases the newest edition of the Airport Service Quality (ASQ) Global Traveller Survey report revealing positive intention to travel despite impact of the global economy. For the fourth…

Read More

Airports Innovate event kicks off in Muscat, aims to transform the future of air travel

Event banner for Airports Innovate. Text reads: DYNAMIC THINK TANK • Reveal the Future • 20-22 November 2023, Muscat, Oman. Abstract geometric design and the Airports Innovate logo on the left.

Muscat, 20 November 2023 – ACI Asia-Pacific & Middle East, ACI EUROPE, and ACI World today kick off Airports Innovate, a global aviation event centred around innovation.   Themed “Dynamic Think Tank – Reveal the Future,” this brand-new event will capture the latest innovations that are transforming the global airport industry. The conference is hosted by Oman…

Read More

Top airport technology initiatives and leadership: Submissions open to the 2024 ACI World-Amadeus Technology Innovation Awards

Montreal, 15 November 2023 – Airports Council International (ACI) World and Amadeus today open submissions for the esteemed 2024 Technology Innovation Awards that showcase the top airport technology initiatives and leadership that are shaping the future of air transport. ACI airport members are encouraged to submit their candidacy to the fourth and growing edition of the ACI…

Read More

Latest air travel outlook reveals 2024 to be a milestone for global passenger traffic

The most authoritative source and industry reference for airport traffic trends and rankings now available Montreal, 27 September 2023 – Airports Council International (ACI) World has today published its latest quarterly air travel outlook revealing global passenger traffic expected to recover in early 2024 as it reaches 9.4 billion passengers. Highlights from ACI World’s 14th…

Read More

Global passenger traffic expected to recover by 2024 and reach 9.4 billion passengers

Industry outlook for 2023–2024 Montreal, 27 September 2023 – Airports Council International (ACI) World has published its fourteenth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Passenger traffic forecast 2023–2024: key takeaways Chart 1: Projected global quarterly passenger traffic compared to the 2019 level (2020–2024,…

Read More

Booming success of the global airport event dedicated to elevating customer and employee experience

Hartsfield-Jackson Atlanta International Airport announced as host of the 2024 ACI Customer Experience Global Summit Incheon, 7 September 2023 – The Airports Council International (ACI) annual Customer Experience Global Summit successfully concludes in Incheon, Republic of Korea, with key highlights for the global airport community and the world’s passengers.   This year’s premier airport event…

Read More

Global airport leaders gather at the premier event dedicated to customer and employee experience

ACI Customer Experience Global Summit kicks off in Incheon Incheon, 6 September 2023 – Airports Council International (ACI) World today opens the annual ACI Customer Experience Global Summit in Incheon, Republic of Korea, welcoming over 500 international delegates including government officials, airport and aviation executives, and customer experience experts. This year’s premier airport event dedicated…

Read More