Posts by François Talbot
ACI at ICAO’s 42nd Assembly
ACI at ICAO’s 42nd Assembly Every three years, ICAO — the United Nations’ civil aviation agency — convenes its Assembly in Montreal. It brings together more than 2,000 high-level delegates — including ministers, and senior policymakers from across the globe. Together, they set international priorities, policies, and standards that shape the future of aviation — covering…
Read MoreBest airports for technology and innovation announced by ACI World and Amadeus
Dallas Love Field Airport, Toronto Pearson International Airport, Emanuele Calà from Aeroporti di Roma, and Gerald R. Ford International Airport awarded Rome, 28 November 2024 – Airports Council International (ACI) World and Amadeus today announce the winners of the prestigious Technology Innovation Awards, revealed during the ACI Airports Innovate event, in Rome, Italy. The Awards…
Read MoreLatest Global Traveller Survey reveals increasing expectations for wellbeing and premium experiences
Annual ACI World report captures insights from over 4,125 travellers across 30 countries Rome, 27 November 2024 – Airports Council International (ACI) World today has launched the Airport Service Quality (ASQ) 2024 Global Traveller Survey (GTS) report, revealing shifts in passenger expectations amidst a stabilizing travel landscape and an increasing demand for traveller wellbeing and…
Read MoreGlobal Traveller Survey report reveals positive intention to travel despite impact of the global economy
New ASQ 2023 Global Traveller Survey report provides key insights into the evolution of traveller behaviours and expectations Muscat, 21 November 2023 – ACI World today at Airports Innovate releases the newest edition of the Airport Service Quality (ASQ) Global Traveller Survey report revealing positive intention to travel despite impact of the global economy. For the fourth…
Read MoreAirports Innovate event kicks off in Muscat, aims to transform the future of air travel
Muscat, 20 November 2023 – ACI Asia-Pacific & Middle East, ACI EUROPE, and ACI World today kick off Airports Innovate, a global aviation event centred around innovation. Themed “Dynamic Think Tank – Reveal the Future,” this brand-new event will capture the latest innovations that are transforming the global airport industry. The conference is hosted by Oman…
Read MoreTop airport technology initiatives and leadership: Submissions open to the 2024 ACI World-Amadeus Technology Innovation Awards
Montreal, 15 November 2023 – Airports Council International (ACI) World and Amadeus today open submissions for the esteemed 2024 Technology Innovation Awards that showcase the top airport technology initiatives and leadership that are shaping the future of air transport. ACI airport members are encouraged to submit their candidacy to the fourth and growing edition of the ACI…
Read MoreLatest air travel outlook reveals 2024 to be a milestone for global passenger traffic
The most authoritative source and industry reference for airport traffic trends and rankings now available Montreal, 27 September 2023 – Airports Council International (ACI) World has today published its latest quarterly air travel outlook revealing global passenger traffic expected to recover in early 2024 as it reaches 9.4 billion passengers. Highlights from ACI World’s 14th…
Read MoreGlobal passenger traffic expected to recover by 2024 and reach 9.4 billion passengers
Industry outlook for 2023–2024 Montreal, 27 September 2023 – Airports Council International (ACI) World has published its fourteenth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Passenger traffic forecast 2023–2024: key takeaways Chart 1: Projected global quarterly passenger traffic compared to the 2019 level (2020–2024,…
Read MoreBooming success of the global airport event dedicated to elevating customer and employee experience
Hartsfield-Jackson Atlanta International Airport announced as host of the 2024 ACI Customer Experience Global Summit Incheon, 7 September 2023 – The Airports Council International (ACI) annual Customer Experience Global Summit successfully concludes in Incheon, Republic of Korea, with key highlights for the global airport community and the world’s passengers. This year’s premier airport event…
Read MoreGlobal airport leaders gather at the premier event dedicated to customer and employee experience
ACI Customer Experience Global Summit kicks off in Incheon Incheon, 6 September 2023 – Airports Council International (ACI) World today opens the annual ACI Customer Experience Global Summit in Incheon, Republic of Korea, welcoming over 500 international delegates including government officials, airport and aviation executives, and customer experience experts. This year’s premier airport event dedicated…
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