From September 13, 2022 to September 15, 2022

ACI Customer Experience Global Summit

Krakow, Poland

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The ACI Customer Experience Global Summit remains one of the most significant events on the airport calendar dedicated to customer and employee experience. It is a unique opportunity to learn from industry leaders and CEOs about their vision and airport experience strategy. Attracting more than 500 senior airport executives, civil aviation authority representatives, airport specialists, and related business executives.

It is also an opportunity for attendees to discover and experience customer experience products, services, and technologies, with targeted exhibitors showcasing their solutions to enhance the passenger experience and deliver memorable experiences.

Join the winners of the prestigious ASQ Awards recognizing airport excellence in customer experience worldwide based on data from ACI World’s renowned Airport Service Quality (ASQ) surveys collected in 2021 and on ACI customer experience accreditation! The awards and accreditation ceremony will take place during the gala dinner. ACI World delivers the ASQ Awards in partnership with Amadeus.

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