Posts by François Talbot
ACI World’s Customer Experience Global Summit is reborn in 2021
Registration is now open for hybrid event to be held in Montreal in September Montreal, 20 May 2021 – Airports Council International (ACI) World has announced that its industry-leading Customer Experience Global Summit will return in September 2021 to be hosted as a hybrid event in Montreal, Canada. The third edition of ACI World’s Customer…
Read MoreACI World shows economic fundamentals are the benchmark for recovery
Competition will continue to shape the industry as it recovers from the pandemic Montreal, 11 May 2021 – Airports Council International (ACI) World has today published its 2021 Economics Report and industry Key Performance Indicators which explore the fundamentals of the industry as airports plan their long term recovery from the impact of the COVID-19…
Read MoreACI forges new partnership supporting airports’ operational safety management
Members to benefit from access to ACI World’s APEX in Safety Programme Montreal, 4 May 2021 – Airports Council International (ACI) World has today signed a cooperation agreement with World Business Partner, Gallagher Aerospace to help foster enhancements in the fundamental industry priority of airport operational safety. Gallagher Aerospace is the leading insurance broker in…
Read MoreACI World Director General: ‘Aviation industry interdependence key to recovery’
‘Aviation is very important to the social and economic welfare of millions of people’ Cancun, 26 April 2021 – Airports Council International (ACI) World Director General Luis Felipe de Oliveira today spoke at the World Travel and Tourism Council Global Summit about how the industry can work together to safeguard and rebuild the millions of…
Read MoreACI World data reveals COVID-19’s impact on world’s busiest airports
Preliminary global results for passenger and cargo traffic show dramatic impact Montreal, 22 April 2021 – Airports Council International (ACI) World has today published its preliminary world airport traffic rankings – covering passenger traffic, cargo volumes, and aircraft movements for 2020 – showing the dramatic impact of COVID-19 on what are ordinarily the world’s busiest…
Read MoreSITA renews its support for AMPAP
Montreal, April 6, 2021 – AMPAP acknowledges SITA for its unwavering support in renewing its Premier Sponsor status. SITA, the world’s leading IT provider to the air transport industry, recently reaffirmed its unwavering support for AMPAP, despite turbulent economic times. The Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP) is a joint initiative of the International…
Read MoreACI and ITF reiterate call to governments to prioritize vaccinations for airport workers
Montreal, 31 March 2021 – The global bodies representing the world’s airports and airport workers have renewed calls on governments to prioritize the vaccination of aviation workers in the wake of new guidance from the International Civil Aviation Organization (ICAO) and their latest call with WHO. Airports Council International (ACI) World and the International Transport…
Read MoreIncheon is world’s first Level 4 Airport Customer Experience accredited airport
Meeting changing customer expectations will be crucial in supporting recovery Montreal, 31 March 2021 – Airports Council International (ACI) World has today announced a new level in its Airport Customer Experience Accreditation programme and revealed the first airport to reach it: Incheon airport, South Korea. Since ACI launched the world’s first Airport Customer Experience Accreditation…
Read MoreCOVID-19 airport travel guidance now available in Apple Maps
Travelers with an iPhone, iPad, or Mac will benefit from easy access to airport health measures information Montreal, 30 March 2021 – Airports Council International (ACI) announced its world airport COVID-19 health measures data will now be displayed in Apple Maps, making it possible for travelers to more easily access airport health guidance and help prevent the spread of…
Read MorePandemic’s dramatic impact on aviation endures but signs of recovery emerge
Safe travel requires interoperable health data-sharing framework, says ACI Montreal, 25 March 2021 – Airports Council International (ACI) World has today published analysis that, despite some positive signs for recovery emerging, the impact of the COVID-19 crisis on airport revenues will still be deeply felt in 2021. The analysis – published today in the Advisory…
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