Media releases
ACI World and Cirium partner on landmark data collaboration to strengthen world’s leading Airport Service Quality program
Partnership solidifies ACI World’s commitment to accuracy and reliability of customer experience data Montreal, 14 December 2023 – Airports Council International (ACI) World and Cirium, a global leader in aviation data analytics, begin a landmark collaboration to strengthen the Airport Service Quality (ASQ) program—the world’s leading airport customer experience measurement and benchmarking program. The ASQ…
COP28: ACI World supports cleaner energy sources for aviation at Global Sustainable Aviation Forum
ACI World advocates for regulatory frameworks that facilitate airports’ transition to cleaner energy sources Dubai, 6 December 2023 – Airports Council International (ACI) World today reiterates its support for cleaner energy sources at the Global Sustainable Aviation Forum, a critical side-event of COP28, organized by the Air Transport Action Group (ATAG) that reunites key speakers…
ACI World Airport Excellence (APEX) program celebrates historic 200th review at Bahrain International Airport
Bahrain, 30 November 2023 – ACI World today celebrates the Airport Excellence’s (APEX) 200th review, at Bahrain International Airport, marking a historic milestone in the program’s mission of raising aviation standards globally. Since 2011, the ACI World APEX program has provided comprehensive onsite airport reviews led by industry peers and experts to optimize airport operations,…
Director General of Airports Council International (ACI) World, Luis Felipe de Oliveira, announces departure at the end of 2024
Montreal, 28 November 2023 – Luis Felipe de Oliveira, Director General of Airports Council International (ACI) World, has announced his decision to step down from his role at the end of 2024. This departure is driven by family reasons, as de Oliveira expresses his desire to return to Europe with his family after four impactful…
ACI applauds and supports visionary ICAO goal for sustainable aviation fuel
ICAO CAAF/3 agrees collective goal of 5% carbon intensity reduction by 2030 Montreal, 27 November 2023 – Airports Council International applauds and supports the visionary International Civil Aviation Organization (ICAO) goal for sustainable aviation fuel to come from the Third ICAO Conference on Aviation and Alternative Fuels (CAAF/3) that took place in Dubai from 20–24 November. On…
Global Traveller Survey report reveals positive intention to travel despite impact of the global economy
New ASQ 2023 Global Traveller Survey report provides key insights into the evolution of traveller behaviours and expectations Muscat, 21 November 2023 – ACI World today at Airports Innovate releases the newest edition of the Airport Service Quality (ASQ) Global Traveller Survey report revealing positive intention to travel despite impact of the global economy. For the fourth…
For media releases from 2020 or earlier, please contact our Media Relations team.
Advisory Bulletins
The trusted source for air travel demand updates
Montreal, 14 February 2024 – Airports Council International (ACI) World has published its first bi-annual air travel demand update of 2024, pulling data from over 2,600 airports across more than 180 countries and territories globally. Before the COVID-19 pandemic, global passenger volume was estimated to reach 10.5 billion passengers in 2023, or 119% of the…
Global passenger traffic expected to recover by 2024 and reach 9.4 billion passengers
Industry outlook for 2023–2024 Montreal, 27 September 2023 – Airports Council International (ACI) World has published its fourteenth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Passenger traffic forecast 2023–2024: key takeaways Chart 1: Projected global quarterly passenger traffic compared to the 2019 level (2020–2024,…
Common Use Self-Service (CUSS)
Transition to CUSS 2.0 Environment Montreal, 11 July 2023 – Common Use Self-Service (CUSS) kiosks enable multiple airlines to provide self-service options from a single machine. Passengers can use these kiosks for check-in, seat selection, and baggage tagging, resulting in less time spent in lines and more efficient terminal usage. This initiative aims to simplify,…
Long-term management of COVID-19 and building resilience for future public health emergencies in the aviation sector
Montreal, 20 June 2023 – ACI World would like to bring the ICAO State Letter entitled Long-term management of COVID-19 and building resilience for future public health emergencies in the aviation sector to your attention since it has very direct implications for all our airport members. ICAO routinely communicates with States on technical matters, but…
Strong northern hemisphere summer season expected amidst recession risks
Industry outlook for 2023 Montreal, 19 June 2023 – Airports Council International (ACI) World has published its thirteenth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Industry outlook and aviation Global economic growth faced significant challenges in 2022, with a slowdown to 3.2% due to…
The impact of COVID-19 on airports—and the path to recovery
Industry outlook for 2023 Montreal, 22 February 2023 – Airports Council International (ACI) World has published its twelfth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. With the removal of travel restrictions and quarantine requirements for vaccinated travellers in 2022, there has been an upsurge…
Media Inquiries
+1 514 373 1254
mediarelations@aci.aero