2024 Winners
Best Airports by Size and Region
Africa
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Bram Fischer International Airport (Bloemfontein, South Africa)
George Airport (George, South Africa)
Ivato International Airport (Antananarivo, Madagascar)
2 to 5 million passengers per year
Dakar Blaise Diagne International Airport (Diass, Senegal)
Sir Seewoosagur Ramgoolam International Airport (Mauritius, Mauritius)
5 to 15 million passengers per year
Casablanca Mohammed V Airport (Casablanca, Morocco)
Marrakech Menara Airport (Marrakech, Morocco)
Asia-Pacific
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Kannur International Airport (Kannur, India)
Pattimura International Airport (Ambon, Indonesia)
Zhangjiakou Ningyuan Airport (Zhangjiakou, China)
2 to 5 million passengers per year
Chandigarh Airport (Chandigarh, India)
Jenderal Ahmad Yani International Airport (Semarang, Indonesia)
Langkawi International Airport (Langkawi, Malaysia)
Sultan Mahmud Badaruddin II Airport (Palembang, Indonesia)
Supadio Airport (Pontianak, Indonesia)
Yogyakarta International Airport (Java, Indonesia)
5 to 15 million passengers per year
Juanda International Airport (Surabaya, Indonesia)
Mactan-Cebu International Airport (Lapu-Lapu, Philippines)
Shijiazhuang Zhengding International Airport (Shijiazhuang, China)
Sultan Aji Muhammad Sulaiman International Airport (Kalimantan, Indonesia)
Sultan Hasanuddin International Airport (Ujung, Indonesia)
15 to 25 million passengers per year
Haikou Meilan International Airport (Haikou, China)
I Gusti Ngurah Rai Airport (Bali, Indonesia)
Rajiv Gandhi International Airport (Hyderabad, India)
25 to 40 million passengers per year
Beijing Daxing International Airport (Beijing, China)
Qingdao Jiaodong International Airport (Jiaozhou, China)
Over 40 million passengers per year
Chhatrapati Shivaji Maharaj International Airport (Mumbai, India)
Guangzhou Baiyun International Airport (Guangzhou, China)
Incheon International Airport (Incheon, Republic of Korea)
Indira Gandhi International Airport (Delhi, India)
Shanghai Pudong International Airport (Shanghai, China)
Shenzhen Bao'an International Airport (Shenzhen, China)
Singapore Changi Airport (Singapore, Singapore)
Soekarno-Hatta International Airport (Jakarta, Indonesia)
Europe
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
El Hierro Airport (Valverde, Spain)
Girona-Costa Brava Airport (Costa Brava, Spain)
Inverness Airport (Inverness, United Kingdom)
Pamplona Airport (Pamplona, Spain)
Reus Airport (Reus, Spain)
Zaragoza Airport (Zaragoza, Spain)
2 to 5 million passengers per year
Milas–Bodrum Airport (Milas, Turkey)
Newcastle International Airport (Newcastle, United Kingdom)
Rome Ciampino Airport (Rome, Italy)
Tallinn Airport (Tallinn, Estonia)
5 to 15 million passengers per year
Ankara Esenboğa Airport (Ankara, Turkey)
Izmir Adnan Menderes Airport (Izmir, Turkey)
Malta International Airport (Luqa, Malta)
Milan Linate Airport (Milan, Italy)
Prague Airport (Prague, Czech Republic)
Sevilla Airport (Seville, Spain)
Sofia Airport (Sofia, Bulgaria)
Thessaloniki Airport "Makedonia" (Thessaloniki, Greece)
15 to 25 million passengers per year
Alicante - Elche Airport (Alicante, Spain)
Budapest Ferenc Liszt International Airport (Budapest, Hungary)
Helsinki Airport (Helsinki, Finland)
25 to 40 million passengers per year
Copenhagen Airport (Copenhagen, Denmark)
Palma de Mallorca Airport (Palma, Spain)
Zurich Airport (Zurich, Switzerland)
Over 40 million passengers per year
iGA Istanbul Airport (Istanbul, Turkey)
Rome Fiumicino Airport (Rome Fiumicino, Italy)
Latin America-Caribbean
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Carrasco International Airport (Montevideo, Uruguay)
Chihuahua International Airport (Chihuahua, Mexico)
Mazatlán International Airport (Mazatlán, Mexico)
2 to 5 million passengers per year
Guanajuato International Airport (Guanajuato, Mexico)
Hermosillo International Airport (Hermosillo, Mexico)
Lynden Pindling International Airport (Nassau, Bahamas)
5 to 15 million passengers per year
Juan Santamaria International Airport (San Jose, Costa Rica)
Monterrey International Airport (Monterrey, Mexico)
Quito International Airport (Quito, Ecuador)
15 to 25 million passengers per year
Guadalajara International Airport (Guadalajara, Mexico)
Middle East
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Nejran Airport (Najran, Saudi Arabia)
Salalah Airport (Salalah, Oman)
5 to 15 million passengers per year
Muscat International Airport (Muscat, Oman)
North America
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
St John's International Airport (St John's, Canada)
Victoria International Airport (Victoria, Canada)
2 to 5 million passengers per year
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Portland International Jetport (Portland, United States of America)
5 to 15 million passengers per year
Cincinnati/Northern Kentucky International Airport (Cincinnati, United States of America)
Indianapolis International Airport (Indianapolis, United States of America)
Louis Armstrong New Orleans International Airport (New Orleans, United States of America)
15 to 25 million passengers per year
Dallas Love Field Airport (Dallas, United States of America)
Tampa International Airport (Tampa, United States of America)
25 to 40 million passengers per year
LaGuardia Airport (New York, United States of America)
Over 40 million passengers per year
Dallas Fort Worth International Airport (Dallas, United States of America)
Hartsfield-Jackson Atlanta International Airport (Atlanta, United States of America)
Toronto Pearson International Airport (Toronto, Canada)
Best Airport at Arrivals Globally
This award recognizes the airports with the top 20% overall satisfaction score at arrival.
Bahrain International Airport (Bahrain, Bahrain)
Kempegowda International Airport (Bangalore, India)
Mangaluru International Airport (Mangaluru, India)
Zayed International Airport (Abu Dhabi, United Arab Emirates)
Airport with the Most Dedicated Staff
This award recognizes the top 5% of airports by region from the Departure Main Program for the efforts by key stakeholders and staff across different checkpoints.
Africa
Casablanca Mohammed V Airport (Casablanca, Morocco)
Dakar Blaise Diagne International Airport (Diass, Senegal)
Asia-Pacific
Beijing Daxing International Airport (Beijing, China)
Shenzhen Bao'an International Airport (Shenzhen, China)
Singapore Changi Airport (Singapore, Singapore)
Sultan Aji Muhammad Sulaiman International Airport (Kalimantan, Indonesia)
Sultan Hasanuddin International Airport (Ujung, Indonesia)
Sultan Mahmud Badaruddin II Airport (Palembang, Indonesia)
Europe
Barcelona-El Prat Airport (Barcelona, Spain)
Inverness Airport (Inverness, United Kingdom)
Milas–Bodrum Airport (Milas, Turkey)
Rome Ciampino Airport (Rome, Italy)
Rome Fiumicino Airport (Rome Fiumicino, Italy)
Torino Airport (Turin, Italy)
Latin America-Caribbean
Chihuahua International Airport (Chihuahua, Mexico)
Mazatlán International Airport (Mazatlán, Mexico)
Monterrey International Airport (Monterrey, Mexico)
Middle East
Muscat International Airport (Muscat, Oman)
Salalah Airport (Salalah, Oman)
North America
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Portland International Jetport (Portland, United States of America)
Easiest Airport Journey
This award recognizes the top 5% of airports by region from the Departures Main Program for their performance on the travellers’ ease of going through the airport.
Africa
Dakar Blaise Diagne International Airport (Diass, Senegal)
George Airport (George, South Africa)
Asia-Pacific
Beijing Daxing International Airport (Beijing, China)
Juanda International Airport (Surabaya, Indonesia)
Shijiazhuang Zhengding International Airport (Shijiazhuang, China)
Singapore Changi Airport (Singapore, Singapore)
Sultan Aji Muhammad Sulaiman International Airport (Kalimantan, Indonesia)
Sultan Hasanuddin International Airport (Ujung, Indonesia)
Europe
El Hierro Airport (Valverde, Spain)
Izmir Adnan Menderes Airport (Izmir, Turkey)
Milas–Bodrum Airport (Milas, Turkey)
Reus Airport (Reus, Spain)
Rome Fiumicino Airport (Rome Fiumicino, Italy)
Skopje International Airport (Skopje, North Macedonia)
Latin America-Caribbean
Chihuahua International Airport (Chihuahua, Mexico)
Mazatlán International Airport (Mazatlán, Mexico)
Monterrey International Airport (Monterrey, Mexico)
Middle East
Muscat International Airport (Muscat, Oman)
Salalah Airport (Salalah, Oman)
North America
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Portland International Jetport (Portland, United States of America)
Most Enjoyable Airport
This award recognizes the top 5% of airports by region from the Departures Main Program for their offerings (restaurants, shops, entertainment) and efforts to make the waiting time enjoyable and comfortable.
Africa
Casablanca Mohammed V Airport (Casablanca, Morocco)
Dakar Blaise Diagne International Airport (Diass, Senegal)
Asia-Pacific
Beijing Daxing International Airport (Beijing, China)
Juanda International Airport (Surabaya, Indonesia)
Singapore Changi Airport (Singapore, Singapore)
Sultan Aji Muhammad Sulaiman International Airport (Kalimantan, Indonesia)
Sultan Hasanuddin International Airport (Ujung, Indonesia)
Sultan Mahmud Badaruddin II Airport (Palembang, Indonesia)
Europe
Ankara Esenboğa Airport (Ankara, Turkey)
Izmir Adnan Menderes Airport (Izmir, Turkey)
Milas–Bodrum Airport (Milas, Turkey)
Rome Fiumicino Airport (Rome Fiumicino, Italy)
Tallinn Airport (Tallinn, Estonia)
Thessaloniki Airport "Makedonia" (Thessaloniki, Greece)
Latin America-Caribbean
Chihuahua International Airport (Chihuahua, Mexico)
Mazatlán International Airport (Mazatlán, Mexico)
Monterrey International Airport (Monterrey, Mexico)
Middle East
Queen Alia International Airport (Amman, Jordan)
Salalah Airport (Salalah, Oman)
North America
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Indianapolis International Airport (Indianapolis, United States of America)
Cleanest Airport
This award recognizes the top 5% of airports by region from the Departures Main Program for their overall cleanliness, an element that is key to the satisfaction of passengers.
Africa
Casablanca Mohammed V Airport (Casablanca, Morocco)
Dakar Blaise Diagne International Airport (Diass, Senegal)
Asia-Pacific
Beijing Daxing International Airport (Beijing, China)
Guangzhou Baiyun International Airport (Guangzhou, China)
Juanda International Airport (Surabaya, Indonesia)
Shenzhen Bao'an International Airport (Shenzhen, China)
Shijiazhuang Zhengding International Airport (Shijiazhuang, China)
Singapore Changi Airport (Singapore, Singapore)
Sultan Aji Muhammad Sulaiman International Airport (Kalimantan, Indonesia)
Sultan Hasanuddin International Airport (Ujung, Indonesia)
Europe
El Hierro Airport (Valverde, Spain)
Izmir Adnan Menderes Airport (Izmir, Turkey)
Milas–Bodrum Airport (Milas, Turkey)
Pamplona Airport (Pamplona, Spain)
Rome Fiumicino Airport (Rome Fiumicino, Italy)
Thessaloniki Airport "Makedonia" (Thessaloniki, Greece)
Latin America-Caribbean
Chihuahua International Airport (Chihuahua, Mexico)
Mazatlán International Airport (Mazatlán, Mexico)
Monterrey International Airport (Monterrey, Mexico)
Middle East
Muscat International Airport (Muscat, Oman)
Salalah Airport (Salalah, Oman)
North America
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Indianapolis International Airport (Indianapolis, United States of America)
2023 Winners
Best Airports by Size and Region
Africa
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Abeid Amani Karume International Airport (Zanzibar, Tanzania)
Ivato International Airport (Antananarivo, Madagascar)
Moi International Airport (Mombasa, Kenya)
2 to 5 million passengers per year
Dakar Blaise Diagne International Airport (Diass, Senegal)
Sir Seewoosagur Ramgoolam International Airport (Mauritius, Mauritius)
5 to 15 million passengers per year
Casablanca Mohammed V International Airport (Casablanca, Morocco)
Marrakech Menara Airport (Marrakech, Morocco)
Asia-Pacific
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Depati Amir Airport (Pangkal Pinang, Indonesia)
Pattimura International Airport (Ambon, Indonesia)
Zhangjiakou Ningyuan Airport (Zhangjiakou, China)
2 to 5 million passengers per year
Adi Soemarmo International Airport (Surakarta, Indonesia)
Chandigarh Airport (Chandigarh, India)
Jenderal Ahmad Yani International Airport (Semarang, Indonesia)
Langkawi International Airport (Langkawi, Malaysia)
Sultan Mahmud Badaruddin II Airport (Palembang, Indonesia)
Supadio Airport (Pontianak, Indonesia)
5 to 15 million passengers per year
Changchun Longjia International Airport (Changchun, China)
Shijiazhuang Zhengding International Airport (Shijiazhuang, China)
Sultan Aji Muhammad Sulaiman Sepinggan International Airport (Balikpapan, Indonesia)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Yogyakarta International Airport (Yogyakarta, Indonesia)
15 to 25 million passengers per year
I Gusti Ngurah Rai Airport (Bali, Indonesia)
Juanda International Airport (Surabaya, Indonesia)
Rajiv Gandhi International Airport (Hyderabad, India)
25 to 40 million passengers per year
Beijing Daxing International Airport (Beijing, China)
Gimpo International Airport (Seoul, Republic of Korea )
Over 40 million passengers per year
Chhatrapati Shivaji Maharaj International Airport (Mumbai, India)
Guangzhou Baiyun International Airport (Guangzhou, China)
Incheon International Airport (Incheon, Republic of Korea)
Indira Gandhi International Airport (Delhi, India)
Shenzhen Bao'an International Airport (Shenzhen, China)
Singapore Changi Airport (Singapore, Singapore)
Europe
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Aeropuerto de El Hierro (Valverde, Spain)
Aeropuerto de Girona – Costa Brava (Costa Brava, Spain)
Aeropuerto de Reus (Reus, Spain)
Aeropuerto Internacional Región de Murcia (Murcia, Spain)
Almeria Airport (Almeria, Spain)
Inverness Airport (Inverness, United Kingdom)
2 to 5 million passengers per year
Aeropuerto de Menorca (Menorca, Spain)
Milas-Bodrum Airport (Milas, Turkey)
Skopje International Airport (Skopje, North Macedonia)
Tallinn Airport (Tallinn, Estonia)
5 to 15 million passengers per year
Aeroporto di Roma-Ciampino (Rome, Italy)
Belgrade Nikola Tesla Airport (Belgrade, Republic of Serbia)
Izmir Adnan Menderes Airport (Izmir, Turkey)
Keflavik International Airport (Keflavik, Iceland)
Linate Airport (Milan, Italy)
Malta International Airport (Luqa, Malta)
Porto Airport (Porto, Portugal)
Thessaloniki Airport "Makedonia" (Thessaloniki, Greece)
15 to 25 million passengers per year
Aeropuerto de Alicante-Elche (Alicante, Spain)
Helsinki Airport (Helsinki, Finland)
25 to 40 million passengers per year
Copenhagen Airport (Kastrup, Denmark)
Malpensa Airport (Milan, Italy)
Palma de Mallorca Airport (Palma, Spain)
Zurich Airport (Zurich, Switzerland)
Over 40 million passengers per year
Aeroporto di Roma-Fiumicino (Rome Fiumicino, Italy)
Barcelona-El Prat Airport (Barcelona, Spain)
Latin America-Caribbean
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Guanacaste Airport (Liberia, Costa Rica)
Hermosillo International Airport (Hermosillo, Mexico)
2 to 5 million passengers per year
Guanajuato International Airport (Guanajuato, Mexico)
Guayaquil International Airport (Guayaquil, Ecuador)
5 to 15 million passengers per year
Los Cabos International Airport (Los Cabos, Mexico)
Punta Cana International Airport (Punta Cana, Dominican Republic)
Quito International Airport (Quito, Ecuador)
Middle East
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Salalah Airport (Salalah, Oman)
5 to 15 million passengers per year
Queen Alia International Airport (Amman, Jordan)
15 to 25 million passengers per year
Muscat International Airport (Muscat, Oman)
North America
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Fort McMurray International Airport (Fort McMurray, Canada)
Saskatoon John G. Diefenbaker International Airport (Saskatoon, Canada)
2 to 5 million passengers per year
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Portland International Jetport (Portland, United States of America)
5 to 15 million passengers per year
Cincinnati/Northern Kentucky International Airport (Cincinnati, United States of America)
Indianapolis International Airport (Indianapolis, United States of America)
Louis Armstrong New Orleans International Airport (New Orleans, United States of America)
15 to 25 million passengers per year
Dallas Love Field Airport (Dallas, United States of America)
Tampa International Airport (Tampa, United States of America)
25 to 40 million passengers per year
LaGuardia Airport (Laguardia, United States of America)
Minneapolis/St Paul International Airport (Minneapolis, United States of America)
Over 40 million passengers per year
Dallas Fort Worth International Airport (Dallas, United States of America)
Hartsfield-Jackson Atlanta International Airport (Atlanta, United States of America)
Toronto Pearson International Airport (Toronto, Canada)
Best Airport at Arrivals Globally
This award recognizes the airports with the top 20% overall satisfaction score at arrival.
Kempegowda International Airport (Bangalore, India)
Thiruvananthapuram International Airport (Thiruvananthapuram, India)
Zayed International Airport - Terminal A (Abu Dhabi, United Arab Emirates)
Airport with the Most Dedicated Staff
This award recognizes the top 5% of airports by region from the Departure Main Program for the efforts by key stakeholders and staff across different checkpoints.
Africa
Aéroport de la Réunion Roland Garros (Sainte-Marie, Reunion)
Casablanca Mohammed V International Airport (Casablanca, Morocco)
Asia-Pacific
Adi Soemarmo International Airport (Surakarta, Indonesia)
Singapore Changi Airport (Singapore, Singapore)
Sultan Aji Muhammad Sulaiman Sepinggan International Airport (Balikpapan, Indonesia)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Supadio Airport (Pontianak, Indonesia)
Yogyakarta International Airport (Yogyakarta, Indonesia)
Europe
Aeroporto di Roma-Fiumicino (Rome Fiumicino, Italy)
Aeropuerto de El Hierro (Valverde, Spain)
Belgrade Nikola Tesla Airport (Belgrade, Republic of Serbia)
Inverness Airport (Inverness, United Kingdom)
Izmir Adnan Menderes Airport (Izmir, Turkey)
Torino Airport (Turin, Italy)
Latin America-Caribbean
Guanacaste Airport (Liberia, Costa Rica)
Guayaquil International Airport (Guayaquil, Ecuador)
Middle East
Salalah Airport (Salalah, Oman)
North America
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Portland International Jetport (Portland, United States of America)
Easiest Airport Journey
This award recognizes the top 5% of airports by region from the Departures Main Program for their performance on the travellers’ ease of going through the airport.
Africa
Casablanca Mohammed V International Airport (Casablanca, Morocco)
Marrakech Menara Airport (Marrakech, Morocco)
Asia-Pacific
Singapore Changi Airport (Singapore, Singapore)
Sultan Aji Muhammad Sulaiman Sepinggan International Airport (Balikpapan, Indonesia)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Sultan Mahmud Badaruddin II Airport (Palembang, Indonesia)
Supadio Airport (Pontianak, Indonesia)
Yogyakarta International Airport (Yogyakarta, Indonesia)
Europe
Aeroporto di Roma-Fiumicino (Rome Fiumicino, Italy)
Aeropuerto de El Hierro (Valverde, Spain)
Aeropuerto de Reus (Reus, Spain)
Izmir Adnan Menderes Airport (Izmir, Turkey)
Tallinn Airport (Tallinn, Estonia)
Zagreb International Airport (Zagreb, Croatia)
Latin America-Caribbean
Guanacaste Airport (Liberia, Costa Rica)
Guayaquil International Airport (Guayaquil, Ecuador)
Middle East
Salalah Airport (Salalah, Oman)
North America
Fort McMurray International Airport (Fort McMurray, Canada)
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Most Enjoyable Airport
This award recognizes the top 5% of airports by region from the Departures Main Program for their offerings (restaurants, shops, entertainment) and efforts to make the waiting time enjoyable and comfortable.
Africa
Casablanca Mohammed V International Airport (Casablanca, Morocco)
Dakar Blaise Diagne International Airport (Diass, Senegal)
Asia-Pacific
Adi Soemarmo International Airport (Surakarta, Indonesia)
Incheon International Airport (Incheon, Republic of Korea)
Sultan Aji Muhammad Sulaiman Sepinggan International Airport (Balikpapan, Indonesia)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Sultan Mahmud Badaruddin II Airport (Palembang, Indonesia)
Yogyakarta International Airport (Yogyakarta, Indonesia)
Europe
Aeroporto di Roma-Fiumicino (Rome Fiumicino, Italy)
Aeropuerto de El Hierro (Valverde, Spain)
Barcelona-El Prat Airport (Barcelona, Spain)
Belgrade Nikola Tesla Airport (Belgrade, Republic of Serbia)
Izmir Adnan Menderes Airport (Izmir, Turkey)
Tallinn Airport (Tallinn, Estonia)
Latin America-Caribbean
Guayaquil International Airport (Guayaquil, Ecuador)
L.F. Wade International Airport (Bermuda, Bermuda)
Middle East
Salalah Airport (Salalah, Oman)
North America
Fort McMurray International Airport (Fort McMurray, Canada)
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Cleanest Airport
This award recognizes the top 5% of airports by region from the Departures Main Program for their overall cleanliness, an element that is key to the satisfaction of passengers.
Africa
Casablanca Mohammed V International Airport (Casablanca, Morocco)
Marrakech Menara Airport (Marrakech, Morocco)
Asia-Pacific
Adi Soemarmo International Airport (Surakarta, Indonesia)
Beijing Daxing International Airport (Beijing, China)
Depati Amir Airport (Pangkal Pinang, Indonesia)
Guangzhou Baiyun International Airport (Guangzhou, China)
I Gusti Ngurah Rai Airport (Bali, Indonesia)
Shijiazhuang Zhengding International Airport (Shijiazhuang, China)
Singapore Changi Airport (Singapore, Singapore)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Supadio Airport (Pontianak, Indonesia)
Yogyakarta International Airport (Yogyakarta, Indonesia)
Europe
Aeroporto di Roma-Fiumicino (Rome Fiumicino, Italy)
Aeropuerto de Girona – Costa Brava (Costa Brava, Spain)
Belgrade Nikola Tesla Airport (Belgrade, Republic of Serbia)
Izmir Adnan Menderes Airport (Izmir, Turkey)
Tallinn Airport (Tallinn, Estonia)
Thessaloniki Airport "Makedonia" (Thessaloniki, Greece)
Latin America-Caribbean
Guayaquil International Airport (Guayaquil, Ecuador)
Quito International Airport (Quito, Ecuador)
Middle East
Salalah Airport (Salalah, Oman)
North America
Fort McMurray International Airport (Fort McMurray, Canada)
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
2022 Winners
Best Airports by Size and Region
Africa
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Moi International Airport (Mombasa, Kenya)
2 to 5 million passengers per year
Dakar Blaise Diagne International Airport (Diass, Senegal)
Sir Seewoosagur Ramgoolam International Airport (Mauritius, Mauritius)
5 to 15 million passengers per year
Casablanca Mohammed V International Airport (Casablanca, Morocco)
Asia-Pacific
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Pattimura International Airport (Ambon, Indonesia)
Tiruchirappalli International Airport (Tiruchirapalli, India)
2 to 5 million passengers per year
Adi Soemarmo International Airport (Surakarta, Indonesia)
Jenderal Ahmad Yani International Airport (Semarang, Indonesia)
Langkawi International Airport (Langkawi, Malaysia)
Sultan Mahmud Badaruddin II Airport (Palembang, Indonesia)
5 to 15 million passengers per year
Changchun Longjia International Airport (Changchun, China)
Cochin International Airport (Cochin, India)
Shijiazhuang Zhengding International Airport (Shijiazhuang, China)
Sultan Aji Muhammad Sulaiman Sepinggan International Airport (Balikpapan, Indonesia)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Yogyakarta International Airport (Yogyakarta, Indonesia)
15 to 25 million passengers per year
I Gusti Ngurah Rai Airport (Bali, Indonesia)
Juanda International Airport (Surabaya, Indonesia)
Rajiv Gandhi International Airport (Hyderabad, India)
25 to 40 million passengers per year
Beijing Daxing International Airport (Beijing, China)
Gimpo International Airport (Seoul, Republic of Korea)
Over 40 million passengers per year
Chhatrapati Shivaji Maharaj International Airport (Mumbai, India)
Guangzhou Baiyun International Airport (Guangzhou, China)
Indira Gandhi International Airport (Delhi, India)
Shanghai Pudong International Airport (Shanghai, China)
Shenzhen Bao'an International Airport (Shenzhen, China)
Singapore Changi Airport (Singapore, Singapore)
Europe
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Aeropuerto de El Hierro (Valverde, Spain)
Aeropuerto de Pamplona (Pamplona, Spain)
Aeropuerto de Reus (Reus, Spain)
Aeropuerto Internacional Región de Murcia (Murcia, Spain)
Asturias Airport (Asturias, Spain)
Inverness Airport (Inverness, United Kingdom)
2 to 5 million passengers per year
Skopje International Airport (Skopje, North Macedonia)
Tallinn Airport (Tallinn, Estonia)
Zagreb International Airport (Zagreb, Croatia)
5 to 15 million passengers per year
Ankara Esenboga Airport (Ankara, Turkey)
Belgrade Nikola Tesla Airport (Belgrade, Republic of Serbia)
Keflavik International Airport (Keflavik, Iceland)
Malta International Airport (Luqa, Malta)
Milan Bergamo Airport (Milan, Italy)
Porto Airport (Porto, Portugal)
Thessaloniki Airport "Makedonia" (Thessaloniki, Greece)
15 to 25 million passengers per year
Aeropuerto de Alicante-Elche (Alicante, Spain)
Budapest Airport (Budapest, Hungary)
Helsinki Airport (Helsinki, Finland)
25 to 40 million passengers per year
Athens International Airport (Athens, Greece)
Palma de Mallorca Airport (Palma, Spain)
Zurich Airport (Zurich, Switzerland)
Over 40 million passengers per year
Aeroporto di Roma-Fiumicino (Rome Fiumicino, Italy)
Istanbul Airport (Istanbul, Turkey)
Latin America-Caribbean
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Gregorio Luperón International Airport (Puerto Plata, Dominican Republic)
Guanacaste Airport (Liberia, Costa Rica)
2 to 5 million passengers per year
Guayaquil International Airport (Guayaquil, Ecuador)
5 to 15 million passengers per year
Punta Cana International Airport (Punta Cana, Dominican Republic)
Quito International Airport (Quito, Ecuador)
Middle East
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Salalah Airport (Salalah, Oman)
5 to 15 million passengers per year
Queen Alia International Airport (Amman, Jordan)
15 to 25 million passengers per year
Muscat International Airport (Muscat, Oman)
North America
This award recognizes airports with the top 20% overall satisfaction score by size and region at departure.
Under 2 million passengers per year
Fort McMurray International Airport (Fort McMurray, Canada)
2 to 5 million passengers per year
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
5 to 15 million passengers per year
Indianapolis International Airport (Indianapolis, United States of America)
Louis Armstrong New Orleans International Airport (New Orleans, United States of America)
Milwaukee Mitchell International Airport (Milwaukee, United States of America)
15 to 25 million passengers per year
San Jose Mineta International Airport (San Jose, United States of America)
25 to 40 million passengers per year
Detroit Metropolitan Wayne County Airport (Detroit , United States of America)
Minneapolis/St Paul International Airport (Minneapolis, United States of America)
Over 40 million passengers per year
Dallas Fort Worth International Airport (Dallas, United States of America)
San Francisco International Airport (San Francisco, United States of America)
Best Airport at Arrivals Globally
This award recognizes the airports with the top 20% overall satisfaction score at arrival.
Abu Dhabi International Airport (Abu Dhabi, United Arab Emirates)
Hartsfield-Jackson Atlanta International Airport (Atlanta, United States of America)
Kempegowda International Airport (Bangalore, India)
New categories
In 2022, four new categories were introduced for the ASQ Awards, which reflect the evolution of customer needs and the efforts of airports to meet them as we transition out of the pandemic. The categories emphasize staff dedication, cleanliness, and an easy and enjoyable airport journey for customers.
These awards recognize the top 5% of airports by region from the Departures Main Program
Airport with the Most Dedicated Staff
This award recognizes the top 5% of airports for the efforts by key stakeholders and staff across different checkpoints.
Africa
Casablanca Mohammed V International Airport (Casablanca, Morocco)
Asia-Pacific
Beijing Daxing International Airport (Beijing, China)
Kuala Lumpur International Airport (Kuala Lumpur, Malaysia)
Pattimura International Airport (Ambon, Indonesia)
Singapore Changi Airport (Singapore, Singapore)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Europe
Aeroporto di Roma-Fiumicino (Rome Fiumicino, Italy)
Aeropuerto de El Hierro (Valverde, Spain)
Belgrade Nikola Tesla Airport (Belgrade, Republic of Serbia)
Inverness Airport (Inverness, United Kingdom)
Skopje International Airport (Skopje, North Macedonia)
Zagreb International Airport (Zagreb, Croatia)
Latin America-Caribbean
Guayaquil International Airport (Guayaquil, Ecuador)
Quito International Airport (Quito, Ecuador)
Middle East
Salalah Airport (Salalah, Oman)
North America
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Portland International Jetport (Portland, United States of America)
Easiest Airport Journey
This award recognizes the top 5% of airports for their performance on the travellers’ ease of going through the airport.
Africa
Casablanca Mohammed V International Airport (Casablanca, Morocco)
Asia-Pacific
Juanda International Airport (Surabaya, Indonesia)
Kuala Lumpur International Airport (Kuala Lumpur, Malaysia)
Pattimura International Airport (Ambon, Indonesia)
Singapore Changi Airport (Singapore, Singapore)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Europe
Aeropuerto de Reus (Reus, Spain)
Aeropuerto Internacional Región de Murcia (Murcia, Spain)
Inverness Airport (Inverness, United Kingdom)
Milan Bergamo Airport (Milan, Italy)
Skopje International Airport (Skopje, North Macedonia)
Zagreb International Airport (Zagreb, Croatia)
Latin America-Caribbean
Guanacaste Airport (Liberia, Costa Rica)
Guayaquil International Airport (Guayaquil, Ecuador)
Middle East
Salalah Airport (Salalah, Oman)
North America
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
Portland International Jetport (Portland, United States of America)
Most Enjoyable Airport
This award recognizes the top 5% of airports for their offerings (restaurants, shops, entertainment) and efforts to make the waiting time enjoyable and comfortable.
Africa
Dakar Blaise Diagne International Airport (Diass, Senegal)
Asia-Pacific
Beijing Daxing International Airport (Beijing, China)
Kuala Lumpur International Airport (Kuala Lumpur, Malaysia)
Pattimura International Airport (Ambon, Indonesia)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Yogyakarta International Airport (Yogyakarta, Indonesia)
Europe
Aeroporto di Roma-Fiumicino (Rome Fiumicino, Italy)
Ankara Esenboga Airport (Ankara, Turkey)
Belgrade Nikola Tesla Airport (Belgrade, Republic of Serbia)
Istanbul Airport (Istanbul, Turkey)
Milan Bergamo Airport (Milan, Italy)
Skopje International Airport (Skopje, North Macedonia)
Latin America-Caribbean
Guayaquil International Airport (Guayaquil, Ecuador)
Quito International Airport (Quito, Ecuador)
Middle East
Queen Alia International Airport (Amman, Jordan)
North America
Fort McMurray International Airport (Fort McMurray, Canada)
Greenville-Spartanburg International Airport (Greer, United States of America)
William P. Hobby Airport (Houston, United States of America)
Cleanest Airport
This award recognizes the top 5% of airports for their overall cleanliness, an element that is key to the satisfaction of passengers.
Africa
Dakar Blaise Diagne International Airport (Diass, Senegal)
Asia-Pacific
Beijing Daxing International Airport (Beijing, China)
Indira Gandhi International Airport (Delhi, India)
Kuala Lumpur International Airport (Kuala Lumpur, Malaysia)
Shanghai Pudong International Airport (Shanghai, China)
Sultan Hasanuddin International Airport (Ujung Pandang, Indonesia)
Europe
Aeroporto di Roma-Fiumicino (Rome Fiumicino, Italy)
Aeropuerto de Pamplona (Pamplona, Spain)
Aeropuerto Internacional Región de Murcia (Murcia, Spain)
Inverness Airport (Inverness, United Kingdom)
Istanbul Airport (Istanbul, Turkey)
Skopje International Airport (Skopje, North Macedonia)
Latin America-Caribbean
Guayaquil International Airport (Guayaquil, Ecuador)
Quito International Airport (Quito, Ecuador)
Middle East
Salalah Airport (Salalah, Oman)
North America
Fort McMurray International Airport (Fort McMurray, Canada)
Gerald R. Ford International Airport (Grand Rapids, United States of America)
Greenville-Spartanburg International Airport (Greer, United States of America)
2021 Winners
Best Airports by Size and Region
Africa
Under 2 million passengers per year
Moi International Airport - Mombasa, Kenya
2 to 5 million passengers per year
Kotoka International Airport - Accra, Ghana
Sir Seewoosagur Ramgoolam International Airport - Mauritius, Mauritius
5 to 15 million passengers per year
Jomo Kenyatta International Airport - Nairobi, Kenya
Asia-Pacific
Under 2 million passengers per year
Pattimura International Airport - Ambon, Indonesia
Sultan Thaha Airport - Kota Jambi, Indonesia
2 to 5 million passengers per year
Chandigarh Airport - Chandigarh, India
Jenderal Ahmad Yani International Airport - Semarang, Indonesia
Langkawi International Airport - Langkawi, Malaysia
Surakarta Airport Adi Soemarmo - Surakarta, Indonesia
5 to 15 million passengers per year
Cochin International Airport - Cochin, India
Sardar Vallabhbhai Patel International Airport - Ahmedabad, India
Sultan Aji Muhammad Sulaiman Sepinggan International Airport - Kalimantan, Indonesia
Sultan Hasanuddin Makassar International Airport - Ujung Pandang, Indonesia
Yogyakarta International Airport - Yogyakarta, Indonesia
15 to 25 million passengers per year
Haikou Meilan International Airport - Haikou, China
Rajiv Gandhi International Airport - Hyderabad, India
Shenyang Taoxian International Airport - Shenyang, China
25 to 40 million passengers per year
Beijing Daxing International Airport - Beijing, China
Over 40 million passengers per year
Beijing Capital International Airport - Beijing, China
Chhatrapati Shivaji Maharaj International Airport - Mumbai, India
Guangzhou Baiyun International Airport - Guangzhou, China
Hongqiao International Airport - Shanghai, China
Indira Gandhi International Airport - Delhi, India
Kuala Lumpur International Airport - Kuala Lumpur, Malaysia
Shanghai Pudong International Airport - Shanghai, China
Shenzhen Bao'an International Airport - Shenzhen, China
Singapore Changi Airport - Singapore, Singapore
Europe
Under 2 million passengers per year
Aeropuerto Internacional Región de Murcia - Murcia, Spain
El Hierro Airport - Valverde, Spain
Inverness Airport - Inverness, United Kingdom
João Paulo II Airport - Ponta Delgada, Portugal
Valladolid Airport - Valladolid, Spain
2 to 5 million passengers per year
Krasnoyarsk International Airport - Krasnoyarsk, Russian Federation
Skopje International Airport - Skopje, North Macedonia
Tallinn Airport - Tallinn, Estonia
5 to 15 million passengers per year
Adnan Menderes Airport - Izmir, Turkey
Keflavik International Airport - Keflavik, Iceland
Malta International Airport - Luqa, Malta
Milan Bergamo Airport - Milan, Italy
Porto Airport - Porto, Portugal
Sochi International Airport - Sochi, Russian Federation
15 to 25 million passengers per year
Prague Airport - Prague, Czech Republic
Pulkovo Airport - St Petersburg, Russian Federation
25 to 40 million passengers per year
Moscow Domodedovo Airport - Moscow, Russian Federation
Vienna Airport - Vienna, Austria
Zurich Airport - Zurich, Switzerland
Over 40 million passengers per year
Aeroporto di Roma-Fiumicino - Rome, Italy
Latin America-Caribbean
Under 2 million passengers per year
Bermuda L.F. Wade International Airport - Bermuda, Bermuda
Daniel Oduber Quirós International Airport - Liberia, Costa Rica
2 to 5 million passengers per year
Aeropuerto Internacional José Joaquin de Olmedo - Guayaquil, Ecuador
5 to 15 million passengers per year
Juan Santamaria International Airport - San Jose, Costa Rica
Punta Cana International Airport - Punta Cana, Dominican Republic
Middle East
Under 2 million passengers per year
Salalah Airport - Salalah, Oman
5 to 15 million passengers per year
Sharjah International Airport - Sharjah, United Arab Emirates
North America
2 to 5 million passengers per year
Portland International Jetport - Portland, United States of America
5 to 15 million passengers per year
General Mitchell International Airport - Milwaukee, United States of America
Indianapolis International Airport - Indianapolis, United States of America
Louis Armstrong New Orleans International Airport - New Orleans, United States of America
15 to 25 million passengers per year
Tampa International Airport - Tampa, United States of America
25 to 40 million passengers per year
Minneapolis/St Paul International Airport - Minneapolis, United States of America
Salt Lake City International Airport - Salt Lake City, United States of America
Over 40 million passengers per year
Hartsfield-Jackson Atlanta International Airport - Atlanta, United States of America
Toronto Pearson International Airport - Toronto, Canada
Best Hygiene Measures by Region
Africa
Aéroport de la Réunion Roland Garros - Sainte-Marie, Réunion
Sir Seewoosagur Ramgoolam International Airport - Mauritius, Mauritius
Asia-Pacific
Beijing Capital International Airport - Beijing, China
Beijing Daxing International Airport - Beijing, China
Chandigarh Airport - Chandigarh, India
Depati Amir Airport - Pangkal Pinang, Indonesia
Haikou Meilan International Airport - Haikou, China
Kualanamu International Airport - Medan, Indonesia
Soekarno-Hatta International Airport - Jakarta, Indonesia
Sultan Syarif Kasim I Airport - Pekanbaru, Indonesia
Sultan Thaha Airport - Kota Jambi, Indonesia
Supadio Airport - Pontianak, Indonesia
Europe
Adnan Menderes Airport - Izmir, Turkey
Aéroport de Perpignan-Rivesaltes - Perpignan, France
Aéroport Tarbes-Lourdes Pyrénées - Juillan, France
Aeropuerto de Pamplona - Pamplona, Spain
Aeropuerto de Reus - Reus, Spain
Aeropuerto Internacional Región de Murcia - Murcia, Spain
Aeropuerto Seve Ballesteros-Santander - Santander, Spain
Ankara Esenboga Airport - Ankara, Turkey
Belgrade Nikola Tesla Airport - Belgrade, Republic Of Serbia
El Hierro Airport - Valverde, Spain
Josep Tarradellas Barcelona – El Prat Airport - Barcelona, Spain
Keflavik International Airport - Keflavik, Iceland
Milan Bergamo Airport - Milan, Italy
Porto Airport - Porto, Portugal
Pulkovo Airport - St Petersburg, Russian Federation
Skopje International Airport - Skopje, North Macedonia
Tallinn Airport - Tallinn, Estonia
Tbilisi International Airport - Tbilisi, Georgia
Vienna Airport - Vienna, Austria
Zagreb Airport - Zagreb, Croatia
Latin America-Caribbean
Bermuda L.F. Wade International Airport - Bermuda, Bermuda
Daniel Oduber Quirós International Airport - Liberia, Costa Rica
Gustavo Diaz Ordaz International Airport - Puerto Vallarta, Mexico
Punta Cana International Airport - Punta Cana, Dominican Republic
Middle East
Prince Mohammed Bin Abdulaziz International Airport - Medina, Saudi Arabia
Salalah Airport - Salalah, Oman
North America
Corpus Christi International Airport - Corpus Christi, United States Of America
Gerald R. Ford International Airport - Grand Rapids, United States Of America
Greenville-Spartanburg International Airport - Greer, United States Of America
Louis Armstrong New Orleans International Airport - New Orleans, United States Of America
San Antonio International Airport - San Antonio, United States Of America
Tampa International Airport - Tampa, United States Of America
Toronto Pearson International Airport - Toronto, Canada
Victoria International Airport - Victoria, Canada