ACI World welcomes its first woman Chair: Ms. Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport

ACI World welcomes its first woman Chair: Ms. Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport Montreal, 11 January 2024 – Airports Council International (ACI) World welcomes its first woman Chair, Ms. Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport (CVG), bringing her vast industry knowledge to lead the trade association of the world’s airports.…

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ACI World and Cirium partner on landmark data collaboration to strengthen world’s leading Airport Service Quality program

Partnership solidifies ACI World’s commitment to accuracy and reliability of customer experience data Montreal, 14 December 2023 – Airports Council International (ACI) World and Cirium, a global leader in aviation data analytics, begin a landmark collaboration to strengthen the Airport Service Quality (ASQ) program—the world’s leading airport customer experience measurement and benchmarking program. The ASQ…

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COP28: ACI World supports cleaner energy sources for aviation at Global Sustainable Aviation Forum 

ACI World advocates for regulatory frameworks that facilitate airports’ transition to cleaner energy sources Dubai, 6 December 2023 – Airports Council International (ACI) World today reiterates its support for cleaner energy sources at the Global Sustainable Aviation Forum, a critical side-event of COP28, organized by the Air Transport Action Group (ATAG) that reunites key speakers…

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ACI World Airport Excellence (APEX) program celebrates historic 200th review at Bahrain International Airport

Bahrain, 30 November 2023 – ACI World today celebrates the Airport Excellence’s (APEX) 200th review, at Bahrain International Airport, marking a historic milestone in the program’s mission of raising aviation standards globally. Since 2011, the ACI World APEX program has provided comprehensive onsite airport reviews led by industry peers and experts to optimize airport operations,…

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Director General of Airports Council International (ACI) World, Luis Felipe de Oliveira, announces departure at the end of 2024

Montreal, 28 November 2023 – Luis Felipe de Oliveira, Director General of Airports Council International (ACI) World, has announced his decision to step down from his role at the end of 2024. This departure is driven by family reasons, as de Oliveira expresses his desire to return to Europe with his family after four impactful…

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ACI applauds and supports visionary ICAO goal for sustainable aviation fuel

ICAO CAAF/3 agrees collective goal of 5% carbon intensity reduction by 2030 Montreal, 27 November 2023 – Airports Council International applauds and supports the visionary International Civil Aviation Organization (ICAO) goal for sustainable aviation fuel to come from the Third ICAO Conference on Aviation and Alternative Fuels (CAAF/3) that took place in Dubai from 20–24 November.  On…

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Global Traveller Survey report reveals positive intention to travel despite impact of the global economy

A woman with curly hair smiles while using a touchscreen kiosk at an airport, holding travel documents in one hand. The background shows a bright, busy terminal with people and signs.

New ASQ 2023 Global Traveller Survey report provides key insights into the evolution of traveller behaviours and expectations Muscat, 21 November 2023 – ACI World today at Airports Innovate releases the newest edition of the Airport Service Quality (ASQ) Global Traveller Survey report revealing positive intention to travel despite impact of the global economy. For the fourth…

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Airports Innovate event kicks off in Muscat, aims to transform the future of air travel

Event banner for Airports Innovate. Text reads: DYNAMIC THINK TANK • Reveal the Future • 20-22 November 2023, Muscat, Oman. Abstract geometric design and the Airports Innovate logo on the left.

Muscat, 20 November 2023 – ACI Asia-Pacific & Middle East, ACI EUROPE, and ACI World today kick off Airports Innovate, a global aviation event centred around innovation.   Themed “Dynamic Think Tank – Reveal the Future,” this brand-new event will capture the latest innovations that are transforming the global airport industry. The conference is hosted by Oman…

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Top airport technology initiatives and leadership: Submissions open to the 2024 ACI World-Amadeus Technology Innovation Awards

Montreal, 15 November 2023 – Airports Council International (ACI) World and Amadeus today open submissions for the esteemed 2024 Technology Innovation Awards that showcase the top airport technology initiatives and leadership that are shaping the future of air transport. ACI airport members are encouraged to submit their candidacy to the fourth and growing edition of the ACI…

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A global framework for improved airport ESG reporting

A city skyline with many high-rise buildings and green spaces, overlaid with digital eco-friendly and sustainability icons, representing smart city technology and environmental initiatives.

ACI World selects NACO & To70 to advance ESG for global aviation Montreal, 31 October 2023 – Airports Council International (ACI) World today announces that global aviation consultancies and leaders in sustainable aviation, NACO (Netherlands Airport Consultants), a company of Royal HaskoningDHV, and To70, have been selected to lead the creation of a global standardized framework for improved airport…

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