ACI World Assembly charts course for sustainable aviation with three key Resolutions

Airports globally prioritize a safe and sustainable air transport system  Riyadh, 22 May 2024 – Today at the Airports Council International (ACI) World Annual General Assembly, ACI airport members unanimously adopted three foundational Resolutions aimed at ensuring a safe and sustainable aviation system as demand for air travel continues to increase. ACI World Director General…

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WAGA 2024: The most important global gathering of airport leaders kicks off in Riyadh

Conference aims to enhance industry competitiveness through initiatives focused on environment, connectivity, market liberalisation and much more  Riyadh, 21 May 2024 – The Airports Council International (ACI) Asia-Pacific & Middle East / ACI World Annual General Assembly, Conference and Exhibition (WAGA 2024) today kicks off in Riyadh, marking the start of the most important global…

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ACI World welcomes new Vice Presidents to lead Events and Commercial Services, and Safety, Security, and Operations

Experts will play pivotal roles in advancing airport interests and delivering value to global membership Montreal, 13 May 2024 – Airports Council International (ACI) World welcomes new Vice Presidents to lead Events and Commercial Services, as well as Safety, Security, and Operations, playing pivotal roles in advancing airport interests and delivering value to its global…

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ACI World appoints Justin Erbacci as new Director General

Erbacci will succeed Luis Felipe de Oliveira in September Montreal, 8 May 2024 – ACI World today announces the appointment of Justin Erbacci as its new Director General, slated to join the organization in September 2024. Erbacci brings a wealth of experience to ACI World, having previously served as the Chief Executive Officer of NEOM…

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ACI World celebrates its 100th airport accredited in customer experience with Mae Fah Luang Chiang Rai International Airport in Thailand

Significant milestone highlights airports’ global commitment to the passenger experience Chiang Rai, 22 April 2024 – ACI World today celebrates its 100th airport accredited in the ACI World Customer Experience Accreditation Program, with Mae Fah Luang Chiang Rai International Airport (CEI), in Thailand. This achievement highlights airports’ steadfast commitment to enhancing the passenger experience. The…

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The best airports for customer experience worldwide—as chosen by passengers 

Awards based on most reliable global measurement and benchmarking program for airport customer experience Montreal, 11 March 2024 – Airports Council International (ACI) World in partnership with leading travel technology company Amadeus, today announce the best airports for customer experience worldwide—as chosen by passengers—through the renowned Airport Service Quality (ASQ) Awards. The ASQ program stands…

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Top 20 markets for air travel demand forecast according to latest ACI World data

ACI World releases its flagship World Airport Traffic Forecasts 2023–2052 Montreal, 14 February 2023 – Airports Council International (ACI) World today releases the annual World Airport Traffic Forecasts (WATF) 2023¬–2052 dataset, showing the Top 20 markets for air travel demand among other key air traffic findings. The latest WATF extends its horizon by an impressive…

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The trusted source for air travel demand updates

Montreal, 14 February 2024 – Airports Council International (ACI) World has published its first bi-annual air travel demand update of 2024, pulling data from over 2,600 airports across more than 180 countries and territories globally. Before the COVID-19 pandemic, global passenger volume was estimated to reach 10.5 billion passengers in 2023, or 119% of the…

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 ACI and China to strengthen cooperation of Chinese airports

Guangzhou Airport announced as the host of the 2025 ACI World Customer Experience Summit & Exhibition ACI World Director General Luis Felipe de Oliveira and CCAA Chairman Mam Wang Ruiping sign MoU on strengthened collaboration.   Montreal, 17 January 2024 – Airports Council International (ACI) World, ACI Asia-Pacific & Middle East (ACI APAC & MID),…

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