Airport Operations and Technical Training

ACI is constantly active in the field of standards and procedures for safe airport operations. The operational and technical portfolio looks at the processes and operations that apply to the terminal and airside areas, as well as aspects of airport business operations for airport managers to develop an in-depth understanding of all the different aspects of airport.

Airport Operations Programs

Airport Operations Diploma

The Airport Operations Diploma Program is designed to expose participants to all the facets of activities associated with an airport from airside operations and landside to terminal operations, and equip them with key knowledge and tools necessary to proactively address the essential operational and business needs of 21st century airports.

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Airport Operations and Technical Courses

Instructor-led courses

AVAILABLE AS AN OPEN SESSION AND AS AN IN-HOUSE OFFERING

Advanced Airport Operations

The ACI Advanced Airport Operations course equips airport managers with expertise in terminal and airside operations, safety, security, and customer service, ensuring compliance and efficiency. This course is also available in Spanish.

Terminal & Landside Operations

Gain proficiency in optimizing airport operations, elevating customer experiences, and navigating industry transformations with expertise.

Capacity Enhancement and Resource Planning

Enhance airport efficiency strategically—empower your capacity planning skills to elevate operations without massive infrastructure investment.

ONLY AVAILABLE AS AN IN-HOUSE OFFERING

Airport Collaborative Decision Making (A-CDM)

Unlock the power of collaborative decision-making in airport operations—learn how A-CDM improves predictability, reduces delays, and enhances operational efficiency.

Introduction to Airfield Operations

Gain a foundational understanding of airfield operations, ICAO Annex 14 standards, safety management, and the key functions that support safe and efficient aerodrome operations.

Integrating Drones and UAS at Aerodromes and Within the State

Gain the tools and knowledge to safely integrate Unmanned Aircraft Systems (UAS) – including drones, RPAS, UAM, and eVTOLs, into aerodrome operations and national airspace systems.