Webinar – The New Era of Airport F&B and Hospitality

As traveller expectations evolve, airports are becoming destinations in their own right, with F&B and hospitality playing an increasingly important role in shaping the passenger experience and driving non-aeronautical revenue.

Join us to explore how Millennials and Generation Z are influencing traveller expectations, the balance between local concepts and established brands, and the hospitality trends shaping commercial success and passenger experience.

Moderators:

• Slava Cheglatonyev, Senior Director, Economic Policy and Airport Business, ACI World
• Stephen Freibrun, Senior Principal and Global Airport Commercial Lead, Aviation & Tourism, ICF

Speakers:

• Steve Ogo, Senior Director, Commercial Performance, Vantage Group
• Jennifer Juul, Vice President, Development, SSP America
• Alan Gluck, Principal and Global Airport Commercial Lead, Aviation & Tourism, ICF
• Stephen Hay, Strategy Director, Airport Dimensions