Non-visible Disabilities at Airports: Enabling Smoother Journeys for All

To build a more inclusive airport journey, understanding triggers for neurodiverse passengers is essential to effectively plan and implement actions that can have a significant impact.
From designing the built environment to implementing special services and processes, airports and their stakeholders can take steps to make passenger journeys less stressful, especially for those with special needs.
Experts from accessibility and airport industry backgrounds will discuss best practices and tangible actions to enable smoother journeys for all.
The speakers will be:
- Ann Frye, Senior Expert, Transport, Accessible EU and UK Government Disability & Access Ambassador for Aviation
- Eric Fortier, General Manager, Corporate Affairs, Canadian Air Transport Security Authority (CATSA)
- Fatma Taher, Manager Government Agenda / Government Affairs, Dubai Airports
Moderated by: Silvia Fernandez, Manager, Assessments & Accreditations, ACI World.
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