Raleigh-Durham Airport Authority

Closing date: November 30, 2021

Under the general direction of the Airport Duty Manager or higher authority, oversees landside and airside Airport Operations. Directs and participates in the inspection of airfield facilities including, airport grounds, parking facilities, runways, taxiways, aircraft aprons, gate assignments, and service roadways to assure safety, security, and efficiency of operations and efficient flow of aircraft.


The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

  • Plans, assigns and reviews the work of airport operations staff engaged in monitoring airfield, airside, landside, terminal operations, security, safety and other activities related to the welfare of passengers, airlines, tenants, and the general public.
  • Develops and implements airport operational policies, rules, and regulations for safety and certification manuals. Updates the Airport Emergency Plan, Snow/Ice Control Plan, and Wildlife Plan as needed. Gathers and compiles information to develop presentations for meetings and/or senior management on various projects as assigned.
  • Inspects runways, taxiways, aircraft parking aprons, and fuel facilities for hazards; coordinates with appropriate parties for corrective actions
  • Reviews and acts on behalf of airport management on operational problems involving airport safety, security, federal certification and related matters as they impact the airlines, tenants, passengers and the general public; resolves operational problems by ordering actions or notifying appropriate airport, airline or security personnel; reviews reports of problems or incidents and recommends and implements appropriate remedy.
  • Serves as Incident Coordinator/Commander during crisis situations, air crash scenes, natural disasters, and security threats
  • Coordinates airport operations with users, tenants, and government agencies (FAA, TSA)
  • Issues NOTAMS and other airfield advisories awareness of operating environment
  • Responds to environmental hazards; coordinates cleanup efforts with emergency response agencies, tenants, contractors, and airline companies
  • Plans and executes emergency management training with Mutual Aid responders including table tops and full scale exercises for proper Incident Command procedures
  • Patrols the airport campus for policy and safety compliance; takes corrective actions
  • Conducts investigations and writes reports
  • Fills the role of Airport Duty Manager as required.
  • Provides immediate information to the Public Information Officer in support of media requests
  • Performs other duties as assigned


Required Education and Experience

Education: Bachelor’s degree in business, airport administration, airport operations, or a related field.

Experience: 3 to 5 years of experience working in a civilian or military airport operations department with at least 1 year of supervisory experience.

Required Licenses, Certifications and Training:
ASOS Basic and Advanced, or ability to obtain within 6 months of employment
ICS 100 and 200 completed within 6 months of employment
Ability to obtain and maintain an RDU Security Identification Badge
OSHA 10-hour course withing 6 months of employment
Obtain and maintain movement and non-movement driver certification
Completion of the ACI-NA Airport Customer Experience Specialist Program within 24 months
Completion of the ACI Certificate in Team Leadership within 24 months


Knowledge of:

  • 14 CFR Part 139 and 49 CFR Part 1540 and 1542.
  • Airport Operations and airfield movement
  • Federal and state laws, rules and regulations for airport operations
  • Airfield safety requirements
  • Methods, materials and resources for operating aa commercial service airport

Skill in:

  • Organizing and leading a Team
  • Collaboration and consensus building
  • Analyzing problems and formulating sound conclusions
  • Handling difficult situations with tact and diplomacy
  • Organization and strategic development
  • Written and verbal communication

Ability to:

  • Ability to read, write, understand, and speak English fluently
  • Ability to work effectively in a teamwork environment
  • Ability to handle difficult situations with tact and diplomacy


The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Positions in this class require fingering, talking, hearing, seeing, grasping, standing, walking, repetitive motions, stooping, kneeling, crouching and reaching.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.


To apply, visit the RDU website.