Media releases

ACI World Launches Airport Service Quality (ASQ) Retail Benchmarking Programme

Montreal, 24 January 2012 – ACI World is proud to announce the launch of its Airport Service Quality (ASQ) Retail programme. ASQ Retail is an impartial industry benchmarking tool that enables airport managers to improve the performance of airport retail operations in three key areas: food and beverage, duty-free and non-duty-free goods. ACI World Director…

Announcing the Airport Council International Airport Economics Survey 2011

Montreal, 12 January 2012 – ACI World Director General Angela Gittens is pleased to announce the release of the Airport Economics Survey 2011. Gittens stated, “As background on the financial results in 2010, as always, it is important to consider the traffic trends during the reporting period. Powered by a strong rebound in the global…

Lasting passenger growth at 3% as air freight stays in negative territory for seventh month

Montreal, 09 January 2012 – Both international and domestic passenger traffic show resilient growth at 3 percent year over year in November 2011. Notwithstanding, with consumer and business confidence deteriorating in the major economies of Europe, Asia-Pacific and North America, this has abetted the continued decline in global air freight by almost -2 percent. Latin…

Advisory Bulletins

The impact of COVID-19 on airports—and the path to recovery

Strong demand for air travel amidst heightened macroeconomic risks Montreal, 6 October 2022 – Airports Council International (ACI) World has published its eleventh quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Despite strong headwinds, the industry is continuing to recover as more countries ease travel…

The impact of COVID-19 on airports—and the path to recovery

Balancing the risks against the background of an uneven recovery Montreal, 28 June 2022 – Airports Council International (ACI) World has published its tenth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Following more than two years since the World Health Organization (WHO) declared the…

Safety and security awareness and monitoring in the context of aviation worker shortages

Montreal, 22 June 2022 – The sudden variations in traffic generated by the lifting of measures and rapid recovery of demand have generated an unprecedented situation in terms of manpower for many airport operators. Concerns have been raised about the shortage of workers and high turnover rates in several parts of the world. These staff…

Airport disruptions caused by activism

Montreal, 14 March 2022 – In recent years, activism and protests have disrupted airport operations in different parts of the world. In light of the emerging risk to airports, this ACI Advisory Bulletin provides high-level global guidance to members on assessing the risks to their operations, preparing adequately, ensuring the continuity of their operations, and…

The impact of COVID-19 on the airport business—and the path to recovery

Delayed recovery, persisting financial challenges but renewed optimism and momentum Montreal, 24 February 2022 – Airports Council International (ACI) World has published its ninth quarterly assessment analyzing the economic impact of the COVID-19 pandemic, its effects on the global airport business, and the path to recovery. It has been almost two years since the World…

Deployment of C-band 5G around airports

Montreal, 25 January 2022 – Over the past few weeks, considerable media attention has been focused on the associated disruptions to aircraft operations caused by the deployment of C-band 5G telecommunication services at airports in the United States. This Advisory Bulletin for ACI Members seeks to provide some background information and point to available resources…

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