Media releases

ACI’s 2011 ASQ Awards Name Incheon International Airport Best Airport Worldwide in Overall Customer Satisfaction

Montreal, 14 February 2012 – Airports Council International is pleased to announce the recipients of its annual Airport Service Quality (ASQ) Awards for 2011. Speaking from the Trinity Conference in Seoul, South Korea on Incheon International Airport named the Best Airport Worldwide for seven consecutive years, ACI World Director General Angela Gittens stated, “For Incheon…

Passenger traffic ends the year on strong footing with a rise of 5% in December and for the year

Montréal, 3 February 2012 – The international traveller is leading the global growth curve in passenger traffic since the stock of international passengers has risen by almost 7 percent year over year in December 2011. Overall passenger traffic posted gains of 5 percent for both the month of December and the entire year as compared…

ACI World Launches Airport Service Quality (ASQ) Retail Benchmarking Programme

Montreal, 24 January 2012 – ACI World is proud to announce the launch of its Airport Service Quality (ASQ) Retail programme. ASQ Retail is an impartial industry benchmarking tool that enables airport managers to improve the performance of airport retail operations in three key areas: food and beverage, duty-free and non-duty-free goods. ACI World Director…

Announcing the Airport Council International Airport Economics Survey 2011

Montreal, 12 January 2012 – ACI World Director General Angela Gittens is pleased to announce the release of the Airport Economics Survey 2011. Gittens stated, “As background on the financial results in 2010, as always, it is important to consider the traffic trends during the reporting period. Powered by a strong rebound in the global…

Lasting passenger growth at 3% as air freight stays in negative territory for seventh month

Montreal, 09 January 2012 – Both international and domestic passenger traffic show resilient growth at 3 percent year over year in November 2011. Notwithstanding, with consumer and business confidence deteriorating in the major economies of Europe, Asia-Pacific and North America, this has abetted the continued decline in global air freight by almost -2 percent. Latin…

Advisory Bulletins

The impact of COVID-19 on the airport business—and the path to recovery

Pandemic resurgence and increasing uncertainty are delaying recovery Montreal, 1 November 2021 – Airports Council International (ACI) World has published its eighth quarterly assessment analyzing the economic impact of the COVID-19 pandemic, its effects on the global airport business, and the path to recovery. The World Health Organization (WHO) declared the COVID-19 outbreak a global…

The impact of COVID-19 on the airport business and the path to recovery

Unprecedented impact in 2020, cautious optimism for 2021  Montreal, 14 July 2021 – Airports Council International (ACI) World has published its seventh quarterly assessment analysing the economic impact of the COVID-19 pandemic, its effects on the global airport business, and the path to recovery. It has been more than fifteen months since the World Health…

The impact of COVID-19 on the airport business and the path to recovery

Montreal, 25 March 2021 – Airports Council International (ACI) World has published its sixth assessment analyzing the economic impact of the COVID-19 pandemic, its effects on the global airport business, and the path to recovery. A year ago, on 11 March 2020, the World Health Organization (WHO) declared the COVID-19 outbreak a pandemic. Since then,…

Key points on testing and quarantine

Montreal, 18 December 2020 – The lifting of travel restrictions and quarantine is a vital element for the restart of aviation. The International Civil Aviation Organization (ICAO) has provided recommendations for action to States through the Council Aviation Recovery Task Force (CART) and developed guidance on health matters using advice from aviation medical and health…

Airport preparedness for COVID-19 vaccine distribution

Montreal, 10 December 2020 – The rapid development of Covid-19 vaccines by the global pharmaceutical industry is a positive indicator for a return to a somewhat normal state of being in 2021. The global distribution of these vaccines is likely to be one of the biggest logistical challenges ever faced by the transportation and logistics…

COVID-19 vaccine distribution and challenges for airport operators

Montreal, 3 December 2020 – The rapid development of Covid-19 vaccines by the global pharmaceutical industry is a positive indicator for a return to a somewhat normal state of being in 2021. The global distribution of these vaccines, however, is likely to be one of the biggest logistical challenges ever faced by the transportation and…

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