Media releases
Passenger traffic starts the year off strong at 5% while air freight declines for January
Montréal, 05 March 2012 – On the whole, both international traffic and domestic traffic posted gains in the vicinity of 5 percent for the month of January. The Asia-Pacific region has been a major contributor to this growth, with a year over year increase of over 9 percent in passenger traffic. Jakarta (CGK), Hong Kong…
ACI Launches a Guide to Airport Performance Measures
Montreal, 27 February 2012 – Airports Council International is pleased to announce the release of a Guide to Airport Performance Measures. This Guide provides airport managers with an overview and better understanding of the Key Performance Areas (KPAs) that can be used to assess the individual strengths and weaknesses of airports Based on six KPAs,…
ACI’s 2011 ASQ Awards Name Incheon International Airport Best Airport Worldwide in Overall Customer Satisfaction
Montreal, 14 February 2012 – Airports Council International is pleased to announce the recipients of its annual Airport Service Quality (ASQ) Awards for 2011. Speaking from the Trinity Conference in Seoul, South Korea on Incheon International Airport named the Best Airport Worldwide for seven consecutive years, ACI World Director General Angela Gittens stated, “For Incheon…
Passenger traffic ends the year on strong footing with a rise of 5% in December and for the year
Montréal, 3 February 2012 – The international traveller is leading the global growth curve in passenger traffic since the stock of international passengers has risen by almost 7 percent year over year in December 2011. Overall passenger traffic posted gains of 5 percent for both the month of December and the entire year as compared…
ACI World Launches Airport Service Quality (ASQ) Retail Benchmarking Programme
Montreal, 24 January 2012 – ACI World is proud to announce the launch of its Airport Service Quality (ASQ) Retail programme. ASQ Retail is an impartial industry benchmarking tool that enables airport managers to improve the performance of airport retail operations in three key areas: food and beverage, duty-free and non-duty-free goods. ACI World Director…
Announcing the Airport Council International Airport Economics Survey 2011
Montreal, 12 January 2012 – ACI World Director General Angela Gittens is pleased to announce the release of the Airport Economics Survey 2011. Gittens stated, “As background on the financial results in 2010, as always, it is important to consider the traffic trends during the reporting period. Powered by a strong rebound in the global…
Advisory Bulletins
The impact of COVID-19 on airports—and the path to recovery
Industry outlook for 2023 Montreal, 22 February 2023 – Airports Council International (ACI) World has published its twelfth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. With the removal of travel restrictions and quarantine requirements for vaccinated travellers in 2022, there has been an upsurge…
The impact of COVID-19 on airports—and the path to recovery
Strong demand for air travel amidst heightened macroeconomic risks Montreal, 6 October 2022 – Airports Council International (ACI) World has published its eleventh quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Despite strong headwinds, the industry is continuing to recover as more countries ease travel…
The impact of COVID-19 on airports—and the path to recovery
Balancing the risks against the background of an uneven recovery Montreal, 28 June 2022 – Airports Council International (ACI) World has published its tenth quarterly assessment analyzing the impact of the COVID-19 pandemic, its effects on airports, and the path to recovery. Following more than two years since the World Health Organization (WHO) declared the…
Safety and security awareness and monitoring in the context of aviation worker shortages
Montreal, 22 June 2022 – The sudden variations in traffic generated by the lifting of measures and rapid recovery of demand have generated an unprecedented situation in terms of manpower for many airport operators. Concerns have been raised about the shortage of workers and high turnover rates in several parts of the world. These staff…
Airport disruptions caused by activism
Montreal, 14 March 2022 – In recent years, activism and protests have disrupted airport operations in different parts of the world. In light of the emerging risk to airports, this ACI Advisory Bulletin provides high-level global guidance to members on assessing the risks to their operations, preparing adequately, ensuring the continuity of their operations, and…
The impact of COVID-19 on the airport business—and the path to recovery
Delayed recovery, persisting financial challenges but renewed optimism and momentum Montreal, 24 February 2022 – Airports Council International (ACI) World has published its ninth quarterly assessment analyzing the economic impact of the COVID-19 pandemic, its effects on the global airport business, and the path to recovery. It has been almost two years since the World…
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