Gordon has over 38 years of unique experience in senior airport management positions, including 7 years as Head of Airport Development Asia Pacific for IATA. With a blend of airport and airline exposure, he brings a balanced approach to his work. He has delivered aviation-related courses globally as an approved instructor for several global institutes like ACI, IATA, and GCAS.

Igor is an experienced Aviation Expert and Doctor of Transport & Traffic Sciences, employed at Zagreb Airport Ltd. as Vice President & Director of Airport Operations. He has extensive expertise in Airport Operations, Capacity Planning & Design, and Environment & Sustainability in Aviation. Additionally, he is a professor at the Faculty of Transport & Traffic Sciences, involved in various aviation organizations.

Gaël is a legal and aviation expert with experience in international affairs. He currently serves as the Director of Public and External Affairs at Geneva Airport, overseeing strategic matters and collaboration with authorities and aviation organizations. He is actively involved in ACI EUROPE and ACI WORLD, advocating for airport support and development. Additionally, he has published articles, speaks at conferences, and holds an INSEAD certificate in global management. Apart from his professional accomplishments, he is a Swiss Air Force commander and a licensed private pilot.

Arturo is the COO of Avports, overseeing 11 airport locations in the US. With 20+ years of experience in aviation and aerospace, he excels in airport operations, customer experience, and sustainable management. He has worked in various roles, including with Aena Aeropuertos, Acciona Airport Services, and ACI World, leading teams and consulting on airport operations and service quality globally. Arturo has also been involved in US public-private partnerships and holds a Master's degree in Aerospace Engineering, along with ACI-ICAO accreditations in Airport Management and Aviation Security.

Joe has 40 years of experience in the military, public, and private sectors with a focus on Aviation Security. He has worked in various roles, including Security Manager at Hong Kong Airport Authority and Avsec Consultant in multiple countries. As an ICAO accredited Instructor, he conducts Aviation Security audits worldwide and specializes in delivering ACC3 security consultancy services. Currently, Joe serves as the Operations Director at an Aviation Management Consultancy in Hong Kong.

Patrick joined ACI in April 2011 and currently serves as the Vice President of Economics. He has over 20 years of experience in analytics and was previously the Head of the Airport Business Analytics Unit within the ACI Economics Department. Patrick leads ACI's policy positions on various economic aspects of airports, including regulation, charges, privatization, taxation, commercial activities, infrastructure management, and airport slots. He is responsible for overseeing the production of key publications and forecasts related to airport traffic and economics. Before joining ACI, he worked for a United Nations statistical office, contributing to global reports and developing indicators to monitor global development targets.

Jihad Boueri is the Vice President Airports & Communication Sector – Middle East & Africa at SITA, with extensive expertise in Project Management, Solution Architecture, and Bid Management for airports in the Middle East, India, and Africa. He played a key role in designing and implementing systems for major airports like Abu-Dhabi, Muscat, Bahrain, Doha, Istanbul, Riyadh, and more. Holding degrees in Telecommunications and an MBA, he's pursuing a Doctor of Business Administration, focusing on complex ICT projects in airports. Jihad has also completed ACI-ICAO and ACI-Concordia University aviation programs.

Robert is a Senior Lecturer and Course Director in Air Transport Management at Cranfield University's Centre for Air Transport Management. He oversees airline economics, finance, and strategy modules. With experience from the University of Huddersfield and Austrian Airlines, he holds degrees in European Economics, Air Transport Management, and a PhD from Loughborough University. Robert is also affiliated with professional institutes and has Fellowships in logistics, aeronautics, and higher education.

PP Singh, a seasoned aviation professional, retired from GMR-DIAL at Indira Gandhi International Airport, Delhi, after 35+ years in airport operations, notably as Chief Airside Officer. With 26 years in Airside Operations and Safety, he led safety initiatives, established Airport Operations Control Center, and contributed to ACI committees. A respected speaker and educator, he holds an MBA and B.Sc., engaging with international airports and imparting ICAO training.

Dr. Thomas Budd is a Senior Lecturer and DARTeC Fellow at Cranfield University's Centre for Air Transport Management. He specializes in airport planning, air transport sustainability, digital transformation, and passenger experience. At the Digital Aviation Research and Technology Centre, he oversees the Passenger Experience and Ground Operations Laboratories, focusing on testing new technologies. He joined Cranfield in 2014, with prior research experience at Loughborough University and the University of Aberdeen's Centre for Transport Research.

Dimitri Coll became Head of Airport Service Quality (ASQ) at ACI World in October 2015, overseeing the ACI ASQ program, enhancing passenger experience at airports. Holding a BBA and MSc in Marketing from HEC Montreal, he has 20 years of marketing experience spanning diverse sectors. Dimitri also instructs marketing research at HEC Montreal while managing ASQ.

Edgar Jimenez holds a BSc in Civil Engineering (2006), a postgraduate course in Highways and Transport (2008), and a PhD in Transport Systems (2015). He's an expert in airport strategic planning, competition, and sustainable transport. With over 10 years in academia, he's a Cranfield University member, specializing in transport systems, sustainability, and urban mobility.

Diana is an aviation law and security professional with over 20 years of experience in international and regional frameworks (ICAO, EU, AU, ASEAN), aviation regulation, security, and environmental issues. She has held key roles at the Romanian Aviation Academy and Civil Aeronautical Authority, including Legal Advisor, Instructor, and Head of the Air Operators Surveillance Unit. Diana holds an LL.M. from the International Institute of Air and Space Law, as well as master’s degrees in International Business Law and EU Project Management. She holds various ICAO and IATA certifications in aviation security, oversight, and operations.