Short Tutorial Course
Delivery: Virtual Classroom
Duration: 1 day (4 hours)

In light of the severe Covid-19 impact on air services, it is vital that airports are proactive in restoring air service.  This can be achieved by understanding their market, recovering suspended routes, maintaining existing routes, identifying potential new routes and marketing their airport to selected candidate airlines. Having an ‘Air Service Recovery Strategy’ and updating it regularly will greatly increase the chances of recovering air service and keeping your airport ‘top of mind’ when airlines consider route changes.

While air carriers will be looking at reinstating routes in the future, they do not always have the resources and local data to examine in detail all potential routes. Airports play a critical role in bringing route opportunities to the attention of carriers. The air service recovery strategy forms the basis for coordinating stakeholder support and ensuring that efforts and resources are focused on those opportunities with the greatest potential for success.  Air service recovery is a vital activity which should be at the centre of the strategic planning process for every commercial airport.

Learning Objectives

Upon completing this course, participants will be able to:

  • Evaluate their local market: passenger profiles, issues, seasonality, fares, leakage
  • Define what is optimal air service for your community/region/country
  • Conduct a gap analysis of current services and identifying new routes and candidate carriers
  • Estimate passenger load factors, connectivity, flight frequency and timing
  • Survey stakeholders to understand local needs and issues
  • Identify the do’s and don’ts of preparing airline business case presentations and meetings
  • Develop an effective collaboration with tourism and business stakeholders

Target Audience

  • Airport Director / Executive / Finance / Marketing / Board Members
  • Local and National Stakeholders (government officials, tourism and hospitality organizations)
  • Airport Management Consultants
  • Airline Staff

  Course Content

  • ACI Recovery Forecast Update
  • Fundamentals of Air Service Development
  • Airline Planning Process
  • Quantifying Market Demand & Route Opportunities
  • Identification of Target Airlines
  • Stakeholder Consultation and Surveys
  • Airline Incentives & Revenue Guarantees
  • Examination of New or Enhanced Air Service Opportunities
  • Developing the Air Service Recovery Strategy and Action Plan
  • Air Service Business Case Preparation and Presentation to Airlines

Upcoming sessions

Dates Location Developing Nations Member / WBP Price Non-Member Price
TBD TBD US$215 US$250 US$300