Digital Departure Card


Airport: Brisbane


World Region: Asia-Pacific


Type of Initiative: Convenience through Technology

Brisbane digital departure card

Brisbane Airport Corporation has developed the Digital Departure Card solution that saves time, streamlines processing and helps reduce anxiety associated with departure formalities, especially for non-English speaking travellers. The Digital Departure Card is built within Brisbane Airport’s mobile app, allowing passengers to enter and save personal information for the Departure Card onto their mobile device prior to arriving at the airport. This information is converted into a Quick Response code that is scanned and printed at bespoke kiosks located at the airport. Once the printed card is signed by the passenger, it is collected by customs during the departure process.