Reliable and effective transmission of data across all airport role players key to efficiency and passenger experience

ACI World’s Director General gives keynote address at CANSO Global ATM Geneva, 18 June 2019 – Airports Council International (ACI) World today emphasized that the reliable and effective transmission of data across all airport role players is crucial to improving operational efficiency and the passenger experience. Speaking at the Civil Air Navigation Services Organisation (CANSO) Global ATM Summit and 23rd AGM 2019, ACI World Director … Read more about Reliable and effective transmission of data across all airport role players key to efficiency and passenger experience

Airport Service Quality Roll of Excellence inductees for 2019 revealed

Airports consistently delivering exceptional customer experience recognized Montreal, 12 June 2019 – Airports Council International (ACI) World has today revealed this year’s inductees into its elite Director General’s Roll of Excellence. This year’s inductees are: Changchun Longjia International Airport (Changchun, China), and Hohhot Baita International Airport (Hohhot, China). ACI’s Airport Service Quality (ASQ) programme is the only worldwide service quality measurement and benchmarking service that captures passengers’ … Read more about Airport Service Quality Roll of Excellence inductees for 2019 revealed

ACI World statement on the deployment of RFID technology for baggage tracking

Montreal, 6 June 2019 – Airports Council International (ACI) World has today published the following statement on the deployment of Radio Frequency Identification (RFID) and other similar technologies for baggage tracking. ACI has always strongly supported the development of new and better technologies for the purpose of tracking passenger baggage across the global air transport system. Experience has shown that the seamless deployment of any … Read more about ACI World statement on the deployment of RFID technology for baggage tracking

Industry collaboration brings new era for crucial issue of airport slot allocation

ACI World, IATA and WWACG agree on a new industry-wide governance Montreal, 3 June 2019 – Airports Council International (ACI) World, the International Air Transport Association (IATA), and the Worldwide Airport Coordinators Group (WWACG) announced the agreement of a new governance structure for the Worldwide Slot Guidelines (WSG) that puts the interests of the traveling public at the center of the process. Airport operators, airlines, … Read more about Industry collaboration brings new era for crucial issue of airport slot allocation

Collaboration crucial to address risks of drone-related airport disruption

ACI World Director General addresses the issue at Canada Airports 2019 Kelowna, 30 May 2019 – Airports Council International (ACI) World today emphasized the need for collaboration and the development of globally harmonized regulations and standards to help airports address the risks posed by drone-related disruption to aircraft operations. Speaking at Airports Canada 2019 – organized by the Canadian Airports Council, the Canadian division of … Read more about Collaboration crucial to address risks of drone-related airport disruption

ACI World reveals global air freight volumes posted 2.1% first quarter decline

Passenger traffic growth remained resilient despite slight moderation Montreal, 24 May 2019 – Airports Council International (ACI) World has today revealed that the air freight industry continued to decline in March, losing 1% on a year-over-year basis and finishing the first quarter of 2019 with a 2.1% decline in volumes. While the passenger market continued to post positive figures in March, ending the quarter with … Read more about ACI World reveals global air freight volumes posted 2.1% first quarter decline

Registration opens for second ever ACI Customer Experience Global Summit

Summit will be hosted by PT Angkasa Pura I (Persero) in Bali, Indonesia Montreal, 15 May 2019 – Airports Council International (ACI) World has today announced that registration has opened for the second ACI Customer Experience Global Summit which will be held in partnership with PT Angkasa Pura I (Persero) in Bali, Indonesia. The summit – to be held under the theme ‘One airport community; … Read more about Registration opens for second ever ACI Customer Experience Global Summit

Managing aircraft noise remains crucial to aviation industry growth

ACI participates at the ATAG Global Sustainable Aviation Forum 2019 in Montreal Montreal, 13 May 2019 – As the aviation industry prepares to accommodate growth in air service demand, Airports Council International (ACI) World today emphasized that limiting or reducing the nuisance of significant aircraft noise remains a key priority for airports and aviation stakeholders. Speaking at the Air Transport Action Group (ATAG) Summit in … Read more about Managing aircraft noise remains crucial to aviation industry growth