Operational & Technical

1–5 OctoberAirport Collaborative Decision Making (A-CDM)Port of Spain, Trinidad

Airport Leadership & Management Courses

14–18 OctoberAirport Communications & Public Relations*Abu Dhabi, UAE
03-07 DecemberAirport Communications & Public Relations*Bucharest, Romania

Airport Security Courses

22–26 OctoberACI-ICAO Management of Airport Security*Athens, Greece
22–26 OctoberQuality Management in Airport SecurityJohannesburg, South Africa
4–8 NovemberAirport Security OperationsAbu Dhabi, UAE
9–13 DecemberACI-ICAO Management of Airport Security*Abu Dhabi, UAE

Airport Economics Courses

7–11 OctoberAirport Revenue Generation*Abu Dhabi, UAE
15-19 OctoberAirport Financial ManagementPort of Spain, Trinidad
21-25 OctoberAirport Business AnalyticsAbu Dhabi, UAE
21-23 NovemberIntroduction to Airport EconomicsMontego Bay, Jamaica

Airport Customer Experience Courses

1–5 OctoberDeveloping a Customer Service Culture at Airports*Bucharest, Romania
8-10 OctoberManaging Service Quality at AirportsMontego Bay, Jamaica
16-18 OctoberAccommodating Passengers with Disabilities (APD) WorkshopDenver, Colorado
5-9 NovemberDeveloping a Customer Service Culture at Airports*San Diego, USA
3-7 DecemberPassenger Experience ManagementMunich, Germany

Airport Environment Courses

1 Oct – 9 NovOnline Airport Environmental Management*Montreal, QC, Canada
26–30 NovemberAirport Environmental Management*Kuala Lumpur, Malaysia