From September 13, 2022 to September 13, 2022
Customer Experience ASQ Forum
The Customer Experience ASQ Forum is the main event for ASQ participants to share their best practices in customer experience and market research. In addition, attendees will learn how to get the most out of the ACI customer experience suite of solutions, including ASQ surveys (Departures, Arrivals and Commercial), Employee survey (employee survey for customer experience) and customer experience accreditation.
Airport customer experience experts and market research analysts as well as commercial and retail specialists will share their experiences with ASQ solutions and present insightful case studies, while ACI customer experience experts present the latest customer experience trends and ASQ innovations. Several ACI World Business Partners are also invited to share how they can help improve the customer experience.