Best Customer Service by Size

Below are the lists of the 2018 ASQ Award winners for "Best Customer Service"

Under 2 million passengers

  • Depati Amir Airport (Pangkal Pinang City, Indonesia)
  • Portland International Jetport (Portland, United States)
  • Silangit Airport (Siborong-Borong, Indonesia)
  • Sultan Thaha Airport (Jambi, Indonesia)

Between 2 and 5 million passengers

  • Devi Ahilyabai Holkar Airport (Indore, India)
  • SM Badaruddin II Airport (Palembang, Indonesia)
  • SS Kasim II Airport (Pekanbaru, Indonesia)
  • Yichang Sanxia Airport (Yichang, China)

Between 5 and 15 million passengers

  • Ahmedabad International Airport (Ahmedabad, India)
  • Changchun Longjia International Airport (Changchun, China)
  • Hohhot Baita International Airport (Hohhot, China)
  • Nanchang Changbei International Airport (Nanchang, China)
  • Sepinggan International Airport (Balikpapan, Indonesia)

Between 15 and 25 million passengers

  • Sanya Fenghua International Airport (Sanya, China)
  • Tianjin Binhai International Airport (Tianjin, China)

Between 25 and 40 million passengers

  • Chongqing Jiangbei International Airport (Chongqing, China)
  • Gimpo International Airport (Gimpo, South Korea)

Over 40 million passengers

  • Beijing Capital International Airport (Beijing, China)
  • Singapore Changi Airport (Singapore, Singapore)