Best airports for technology and innovation announced by ACI World and Amadeus
Dallas Love Field Airport, Toronto Pearson International Airport, Emanuele Calà from Aeroporti di Roma, and Gerald R. Ford International Airport awarded Rome, 28 November 2024 – Airports Council International (ACI) World and Amadeus today announce the winners of the prestigious Technology Innovation Awards, revealed during the ACI Airports Innovate event, in Rome, Italy. The Awards…
Latest Global Traveller Survey reveals increasing expectations for wellbeing and premium experiences
Annual ACI World report captures insights from over 4,125 travellers across 30 countries Rome, 27 November 2024 – Airports Council International (ACI) World today has launched the Airport Service Quality (ASQ) 2024 Global Traveller Survey (GTS) report, revealing shifts in passenger expectations amidst a stabilizing travel landscape and an increasing demand for traveller wellbeing and…
Breakthrough global event on airport innovation kicks off in Rome
Airport innovators from across the world are hosted by Aeroporti di Roma Rome, 26 November 2024 – This week, the global community of airport innovators, start-ups, visionary thinkers, researchers and top tech minds gathers in Rome for Airports Innovate. The conference, organized jointly by ACI EUROPE, ACI Asia-Pacific & Middle East and ACI World, and hosted…
ACI announces new ACI Fund Scholarship for Women in Aviation
ACI and Dr. Luigi G. (Joe) Sulmona partner as award originators and financial co-contributors Montreal, 12 November 2024 – Today, Airports Council International (ACI) is proud to announce the creation of a new ACI Fund scholarship for Women in Aviation. ACI and Dr. Luigi G. (Joe) Sulmona will serve as the award originators and financial…
ACI World unveils best practices for airport commercial digital transformation
New publication to guide airports in their commercial digital transformation and in optimizing the passenger experience Ho Chi Minh City, 6 November 2024 – Airports Council International (ACI) World today launched the Airport Commercial Digital Transformation Best Practices, a new publication designed to guide airports in their commercial digital transformation and in optimizing the passenger…
Global aviation advances accessible air travel for 1.3 billion persons with disabilities
Montreal, 28 October 2024 – The Symposium on Accessibility in International Civil Aviation will tackle barriers to air travel faced by persons with disabilities or reduced mobility. Together, the International Civil Aviation Organization (ICAO), Airports Council International (ACI) and the International Air Transport Association (IATA) will host The Symposium on Accessibility in International Civil Aviation…
Guangzhou Baiyun International Airport to host the 2025 ACI World Airport Experience Summit
China’s busiest airport set to offer key insights into the future of airport customer and employee experience Atlanta, 26 September 2024 – Airports Council International (ACI) World today confirms that Guangzhou Baiyun International Airport will host the 2025 ACI World Airport Experience Summit from 8–11 September in Guangzhou, China. The announcement was made at the…
ACI World and the world’s busiest airport unite to elevate customer and employee experience in aviation
ACI World Customer Experience Summit and Exhibition kicks off in Atlanta Atlanta, 25 September 2024 – Airports Council International (ACI) World today opens the annual ACI World Customer Experience Summit and Exhibition in Atlanta, the global hub for air travel. This year’s event is hosted by Hartsfield-Jackson Atlanta International Airport (ATL), the world’s busiest airport with…
ACI World launches expanded guidance to enhance accessible travel
New publication unveiled at the premier airport event dedicated to customer and employee experience Atlanta, 24 September 2024 – Airports Council International (ACI) World today launched the Airports and Accessible Travel: A Practical Guide – an essential publication dedicated to improving accessible travel for all passengers. The launch took place during the Airports Service Quality…
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