Latest ACI data provides news insights on airports’ financial health during the first year of the pandemic

Data reinforces need to modernize global policy frameworks on airport charges Montreal, 18 May 2022 – Airports Council International (ACI) World has today launched its Airport Economics Report and Key Performance Indicators (KPIs) for the financial year of 2020, providing the first in-depth global breakdown of airports’ financial activities during the first year of the…

ACI World and Amadeus open submissions to the second edition of the Technology Innovation Awards

Awards showcase industry-leading technology initiatives and leadership by airports Montreal, 9 May 2022  – Airports Council International (ACI) World and Amadeus have today opened submissions for the second edition of the Technology Innovation Awards, celebrating the important role of technology innovations in shaping the evolution of airports and passenger experience. ACI airport members are encouraged to submit…

Top airports worldwide for customer experience inducted into ‘ACI Director General’s Roll of Excellence’

Inductees to be celebrated at upcoming ACI Customer Experience Global Summit Montreal, 25 April 2022  – Airports Council International (ACI) World has today announced the 2021 inductees into the ACI Director General’s Roll of Excellence, recognizing airports that have consistently delivered exceptional customer experience in the opinion of travellers.  The honour is conferred to airports that have won multiple…

Airports anticipate and respond to financial market, customer, and community needs

New guidance on ESG reporting launched to position airports for future growth Montreal, 20 April 2022 – Airports Council International (ACI) World has today released a first of its kind guidance, the Environmental, Social, and Governance (ESG) Management Best Practice, to help airports define and strengthen their ESG reporting framework to position themselves for future growth. As airports…

The top 10 busiest airports in the world revealed

Initial data shows many previous busiest airports have now re-joined top ranks as recovery continues Note: Since issuance, figure for air cargo representing total metric tonnes at top 10 airports has been amended to 34.2 million and cargo figures for Taipei (TPE) have been updated. Montreal, 11 April 2022 – Airports Council International (ACI) World…

ACI World joins forces with EASA to enhance airport safety and certification in Latin America

Memorandum of Cooperation will bring greater cooperation aimed at airport safety and compliance Montreal, April 8, 2022 – ACI World and the European Union Aviation Safety Agency (EASA) have signed a Memorandum of Cooperation (MoC) that will see the two organizations working together on various programs and initiatives to enhance airport safety and aerodrome certification,…

New research by ACI World and InterVISTAS indicates critical need for modernization of airport charges policy frameworks

Airport charges must serve the best interests of the travelling public and local communities Montreal, 30 March 2022 – Airports Council International (ACI) World has today released new research – The State of Play: Competition, Regulation, and Airport Charges Research Report – demonstrating the critical need to modernize global policy frameworks on airport charges to serve the best…

Airport disruptions caused by activism

Montreal, 14 March 2022 – In recent years, activism and protests have disrupted airport operations in different parts of the world. In light of the emerging risk to airports, this ACI Advisory Bulletin provides high-level global guidance to members on assessing the risks to their operations, preparing adequately, ensuring the continuity of their operations, and…

Travellers have spoken: the world’s best airports for customer experience revealed

Awards recognize airports who continued their commitment to the customer during the ongoing pandemic Montreal, 10 March 2022 – Airports Council International (ACI) World has today revealed the recipients of this year’s Airport Service Quality (ASQ) Awards which celebrate and showcase the world’s best airports as voiced by travellers. The COVID-19 pandemic continued to have…

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