Strong Gains in Passenger Traffic

Montréal, 05 April 2012 – Impressive gains were observed in passenger traffic across regions of the world for February 2012 with growth reaching 7 percent year over year. The emerging markets of the Middle East, Latin America/Caribbean and Asia Pacific witnessed buoyant traffic growth with each region posting increases of 10.9, 10.2 and 7.7 percent…

Preliminary World Airport Traffic 2011

Montreal, 27 March 2012 – ACI preliminary traffic results, based on reports from over 900 airports worldwide, indicate that global passenger traffic grew at a rate of 4.9 percent while cargo was almost flat at -0.1%, as compared to 2010. Aircraft movements showed moderate growth at 2 percent. ACI World Director General Angela Gittens commented, “2011…

Airports Council International Helps Airport Executives Soar to Greater Heights

Montreal, 7 March 2012 – Airports Council International (ACI) is proud to celebrate six years of helping airport executives achieve professional and industry excellence with its Airport Executive Leadership Programme (AELP). Debuting in 2006 as a means of answering the airport industry’s need for an executive level leadership training programme, the AELP was born from…

Passenger traffic starts the year off strong at 5% while air freight declines for January

Montréal, 05 March 2012 – On the whole, both international traffic and domestic traffic posted gains in the vicinity of 5 percent for the month of January. The Asia-Pacific region has been a major contributor to this growth, with a year over year increase of over 9 percent in passenger traffic. Jakarta (CGK), Hong Kong…

ACI Launches a Guide to Airport Performance Measures

Montreal, 27 February 2012 – Airports Council International is pleased to announce the release of a Guide to Airport Performance Measures. This Guide provides airport managers with an overview and better understanding of the Key Performance Areas (KPAs) that can be used to assess the individual strengths and weaknesses of airports Based on six KPAs,…

ACI’s 2011 ASQ Awards Name Incheon International Airport Best Airport Worldwide in Overall Customer Satisfaction

Montreal, 14 February 2012 – Airports Council International is pleased to announce the recipients of its annual Airport Service Quality (ASQ) Awards for 2011. Speaking from the Trinity Conference in Seoul, South Korea on Incheon International Airport named the Best Airport Worldwide for seven consecutive years, ACI World Director General Angela Gittens stated, “For Incheon…

Passenger traffic ends the year on strong footing with a rise of 5% in December and for the year

Montréal, 3 February 2012 – The international traveller is leading the global growth curve in passenger traffic since the stock of international passengers has risen by almost 7 percent year over year in December 2011. Overall passenger traffic posted gains of 5 percent for both the month of December and the entire year as compared…

ACI World Launches Airport Service Quality (ASQ) Retail Benchmarking Programme

Montreal, 24 January 2012 – ACI World is proud to announce the launch of its Airport Service Quality (ASQ) Retail programme. ASQ Retail is an impartial industry benchmarking tool that enables airport managers to improve the performance of airport retail operations in three key areas: food and beverage, duty-free and non-duty-free goods. ACI World Director…

Announcing the Airport Council International Airport Economics Survey 2011

Montreal, 12 January 2012 – ACI World Director General Angela Gittens is pleased to announce the release of the Airport Economics Survey 2011. Gittens stated, “As background on the financial results in 2010, as always, it is important to consider the traffic trends during the reporting period. Powered by a strong rebound in the global…