ACI World Report

News and events from the voice of the world's airports

ACI World Report - October 2018

The ACI World Report - October 2018  feature cover story highlighting Fraport's digital strategy – Focusing on projects that make a difference.

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New handbook launched to help enhance airport accessibility for persons with disabilities
Jean-Sebastien Pard, Manager, Facilitation and IT, ACI World
Every day, around 100,000 flights transport over 10 million passengers across a global air transportation network comprising over 1,400 scheduled airlines, 26,000 aircraft in service and 3,900 airports...

Latin America-Caribbean traffic - Brazilian passenger numbers on the path to recovery
Patrick Lucas, Head, Airport Business Analytics, ACI World; Aram Karagueuzian, Manager, Airport Traffic and Forecasts, ACI World, and; Michaël Simard, Data Analyst, Economic Statistics, ACI World
The Latin America-Caribbean region experienced a slight economic recovery in 2017 after several years of weak performance.With a mixed economic landscape across the major economies, growth patterns in passenger traffic also reflect ongoing heterogeneity....

ACI World Report - September 2018

The ACI World Report - September 2018  feature cover story highlighting Halifax Stanfield International Airport.

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ACI Customer Excellence Global Summit: Delivering the best experience
Joanna Kufedjian, Manager, Events and Member Services, ACI World
ACI World and the Halifax International Airport Authority will welcome delegates to Halifax, Nova Scotia, Canada, for the first annual ACI Customer Excellence Global Summit, from 10 to 13 September 2018....

African airport traffic–Awaken the giant
Patrick Lucas, Head, Airport Business Analytics, ACI World and Michaël Simard, Data Analyst, Economic Statistics, ACI World
Africa is often described as a sleeping giant poised for a mass awakening. As the second largest and second-most populous continent, boasting over 1.2 billion inhabitants, Africa will be a vital participant in the global economy...

ACI World Report - August 2018

The  ACI World Report - August 2018  feature cover story highlighting Athens International Airport.

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New edition of ICAO Safety Management Manual – a useful tool for all airport operators
Prisca Nkolo,  Assistant Manager, Airport Safety, ACI World
Since the adoption in 2013 of Annex 19 – Safety Management, and Amendment 1 in 2016 which becomes applicable on 7 November 2019, the focus of the Safety Management Panel (SMP)s on...

Protecting passengers by providing safe design
Lynn Gordon, Vice President, Airport Solutions and, Jeff Isquith, President and CEO, Amulet Protective Technologies
Airports around the world are tasked with protecting passengers throughout the duration of their journey, including their time in the airport terminal...

ACI World Report - July 2018

The ACI World Report - July 2018  feature cover story highlighting our ACI EUROPE/World General Assembly, Congress & Exhibition.

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Munich Airport collaborates with ACI to provide full suite of cyber security programmes
John Webster, Senior Manager, Global Training, ACI World
With the rapid evolution of the digital age, there is also an alarming increase in the number of cyber-attacks on...

Disrupting Illegal Wildlife Trafficking through the Air Transport sector Q&A with Michelle Owen, Lead,TRAFFIC, USAID ROUTES
At the 26th Meeting of the ACI World General Assembly, ACI member airports adopted a resolution against illegal wildlife trafficking..

ACI World Report - June 2018

The ACI World Report - June 2018  feature cover story highlights Toronto Pearson: Making the connections that matter.

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Airports as Brands and Businesses: ACI EUROPE/World General Assembly, Congress & Exhibition
Joanna Kufedjian, Fevzi, Manager, Events and Member Services, ACI World
Later this month, a compelling lineup of top airport and aviation industry CEOs will assemble to headline the ACI ...

ACI and IATA's NEXTT - Creating a common vision for the future of air travel
Juan Manuel Manriquez, Manager, APEX in Safety, ACI World
What does the journey of the future look like? ACI and IATA’s NEXTT Vision brings together concepts and ideas...

ACI World Report - May 2018

The  ACI World Report - May 2018  feature cover story highlights Toronto Pearson: Making the connections that matter.

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ASQ interview feature: Montreal–Pierre Elliot Trudeau International Airport
Sevda Fevzi, Manager, ASQ Strategic Marketing, ACI World
ACI World’s Airport Service Quality (ASQ) programme is now in its 12th successful year and,as we celebrate this milestone, we are ...

APEX in Safety review at Newark International Airport
Juan Manuel Manriquez, Manager, APEX in Safety, ACI World  
Spring came with a breeze of knowledge and an exchange of best practices with ACI North America, where the APEX in safety...

ACI World Report - April 2018

The  ACI World Report - April 2018  feature cover story highlights Airports Authority of Trinidad and Tobago Aviation Training Centre provides expert aviation security management training

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Of airport privatization and airline fantasies
Olivier Jankovec, Director General, ACI EUROPE
Over the past months, you may have noticed how increasingly vocal IATA has become about airports -sounding the alarm ...

Airport Digital Transformation: Industry experts to discuss the power of digital technologies at upcoming WAGA in Brussels
Serge Yonke Nguewo, Senior Manager, Facilitation & IT, ACI World
A working session at the ACI EUROPE/World Annual General Assembly, Conference and Exhibition in Brussels in June...

ACI World Report - March 2018

The  ACI World Report - March 2018  feature cover story highlights Brussels Airport: Innovation and enhanced passenger experience.

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2017 ASQ Award Winners
The 2017 ASQ Award Winners have been announce. Find the full list including a few first time winners. 

What to expect during this year’s ACI–World Bank Annual Symposium and Conference
Dr. Charles E. Schlumberger, Lead Air Transport Specialist, World Bank Group
The strong uptake of the global air transport sector, which started a few years ago, seems to accelerate each ...

ACI World Report - February 2018

The  ACI World Report - February 2018  feature cover story highlights Istanbul Ataturk Airport.

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Angkasa Pura I: Developing an Environmental Management System and standards in Indonesia’s airports to prevent long-term damage 
Kleopas Danang Bintoroyakti, Young Aviation Professional Officer, ICAO ATB 
Aviation infrastructure development has been extensive following the buoyant growth in the number of air ... 

Smart Security Guidance Material receives a number of updates
Jeff Barrow, Smart Secuirty, ACI World and Toronto Pearson International Airport
Smart Security is a joint initiative between ACI and the International Air Transport Association (IATA) ...

ACI World Report - December 2017

The  ACI World Report - December 2017  feature cover story highlights Aruba Airport.

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Schipol Airport and the passenger experience
Located in Amsterdam, Netherlands, Schipol Airport (AMS) is known as the international airport of the Netherlands ... 

ACI releases guidelines on transparency and consultation with airlines
Philippe Villard, Head Economics & Policy, ACI World 
The economic sustainability of the airport industry is dependent on the capacity of airports to ...

ACI World Report - November 2017

The  ACI World Report - November 2017  with highlights from the 27th ACI Africa/World General Assembly Conference & Exhibition and feature cover story Mineta San Jose International Airport.

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ASQ Awards Ceremony
The annual ACI Airport Service Quality (ASQ) Awards recognize and reward the best airports...

APEX in Security Launch
The second day of the 27th ACI Africa/World Anunual General General Assembly Conference & Exhibition  ...

ACI World Report - October 2017

The  ACI World Report - October 2017  feature cover story highlights Airports of Thailand: Enabling regional connectivity.

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Building capacity: Talent exchange programmes
Kevin Caron, Head, Global Training and Developing Nations Assistance Programme, ACI World
Every airport cares about training, developing
and nurturing their workforce. Currently ...

A glimpse into the future
Guillaume Rodier, Data Analyst, Airport Traffic Statistics, ACI World
With global traffic surpassing 7.6 billion passengers in 2016, forecasts reveal that traffic will continue ...

ACI World Report - September 2017

The  ACI World Report - September 2017  feature cover story highlights Sir Seewoosagur Ramgoolam International Airport.

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Capacity Building and how ACI contributes to global initiatives
Nicholas Ratledge, Manager, Security, ACI World
With the current global security climate, and the seemingly regular occurrence of terrorist threats ...

ASQ Customer experience forum
Dimitri Coll, Head, Airport Service Quality, ACI World
Customer experience is everywhere in business these days. In 2016 ACI World demonstrated that customer ...

ACI World Report - August 2017

The  ACI World Report - August 2017  feature cover story is on Abidjan International Airport: Infrastructure development.

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ACI and ICAO Asia-Pacific Regional Office partner to provide Aerodrome Certification Training
Kevin Caron, Head, Global Trainng and Developing Nations Assistance Programme,ACI World
During the week of 26–30 June, Airports Council International (ACI) teamed up with the International ...

Airport development projects: States in all regions gear up to anticipate future demand
Kleopas Danang Bintoroyakti, Young Aviation Professional
Over the past twenty years, emerging economies such as Asia-Pacific, Latin America, the Middle East and Africa have experienced significant traffic ...

ACI World Report - July 2017

The ACI World Report - July 2017  feature cover story is on the Canadian Airports Council : Harmony in Motion with Canada’s Airports.  

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Enhancing the passenger experience: ACI's Employee Engagement Survey for Customer Experience
Brian Shapiro, President, Shapiro Communications
“Customer experience” is a widely used term, the definition of which can vary depending on the industry. For airports, the customer experience, or perhaps better labeled the “passenger…

2018 Global Training Needs Assessment (TNA)
John Webster, Senior Manager, Global Training, ACI World  The Global Training department was launched in 2004 in an effort to address the projected skills gap that would become more prominent with the growth of the airport industry in both mature and…

ACI World Report - June 2017

The  ACI World Report - June 2017  feature cover story is on Dublin Airport: Delivering an outstanding airport experience for people with reduced mobility

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Investing in training and succession planning
Angela Gittens, Director General, ACI World
Airports require a range of skills that must be continually evaluated and refreshed, necessitating investment in training...

Taxes, tourism and connectivity
Patrick Lucas, Senior Manager, Economics and Statistics, ACI World
Have we temporarily forgotten tourism’s contribution to economies around the globe? In this new era of inward-looking policies...

ACI World Report - May 2017

The  ACI World Report - May 2017  feature cover story is on Munich Airport, which in its 25th anniversary and setting ambitious goals for growth.

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Airport networks — safe, efficient and cost-effective airport management
Angela Gittens, Director General, ACI World
Countries look to their airport system to create value, delivering GDP growth and jobs. Some States opt for single-airport operators to manage...

ACI and EASA work together towards safety enhancement at African Airports  
Ermenando Silva, Manager, APEX in Safety, ACI World
Since the beginning of our partnership with the European Aviation Safety Agency (EASA), the number of Airport Excellence (APEX) in Safety...

ACI World Report - April 2017

The ACI World Report - April 2017 is now available with a special cover feature on Vancouver International Airport, a global leader in wildlife management.

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A global strategy for addressing wildlife strike hazards for aviation 
Angela Gittens, Director General, ACI World
A diversity of wildlife species, including birds, mammals and reptiles, can be found on or around aerodromes the world over... 

Wildlife Trafficking: Understanding why airports should take action 
Juliana Scavuzzi, Aviation Environment Specialist, ACI World
Airports are very much engaged with wildlife hazard management, a commonly known safety issue for airport operations...

ACI World Report - March 2017

The ACI World Report - March 2017 is now available with a special cover feature on  Hamad International Airport, Qatar's five-star gateway to the world.

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Celebrating the winners of the 2016 Airport Service Quality Awards 
Angela Gittens, Director General, ACI World
This month we celebrate the winners of the 2016 Airport Service Quality (ASQ) Awards, presented to those airports whose customers have...

Airport city markets
Ilia Lioutov, Senior Data Analyst, Airport Economics, and Patrick Lucas, Senior Manager, Airport Economics and Statistics 
The world’s top 30 cities handle approximately one-third of all global passenger traffic (33%). Each of these cities is home to at least...

ACI World Report - February 2017

The ACI World Report - February 2017 is now available with a special cover feature on Incheon International Airport

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Addressing the economic vibrancy for the airport industry
Angela Gittens, Director General, ACI World
We start 2017 on an optimistic note and expect to build on the many successes of 2016. ACI forecasts a healthy year for airports in terms of passenger and traffic growth, yet is cognizant that global economic...

Moving the industry forward
Charles E. Schlumberger, Lead Air Transport Specialist, World Bank
During the last decade, the aviation industry experienced both a major crisis and some of the strongest years of growth in its history. Low oil prices and continued high demand for air travel have resulted in...

ACI World Report - December 2016

The ACI World Report - December 2016  is now available with a special cover feature on Mumbai International Airport

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Working together to optimize airport capacity utilization
Angela Gittens, Director General, ACI World
The growth of air transport has led to increased congestion both at airports and in the airspace. As reported in the latest ACI World Airport Traffic Forecast 2016–2040, traffic growth will exacerbate the current...

Best practice for screening of insulin pumps
Nina Brooks, Head, Security, ACI World
As today’s security screening professionals work tirelessly to keep the travelling public safe, there is, on occasion, some confusion and variation of practices globally around the screening of insulin pumps at airport...

ACI World Report - November 2016

The ACI World Report - November 2016 is now available with a special cover feature onIndira Ghandi International Airport

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Investing in airports – Creating the conditions to meet future demand
Angela Gittens, Director General, ACI World

We are just a month away from ACI’s second annual conference on Investing in Airports – Creating the conditions to meet future demand, taking place in Goa, India, from 6–8 December. It has been organized...

How to maximize the impact of the ASQ programme at your airport
Dimitri Coll, Head, Airport Service Quality (ASQ), ACI World
Airport Service Quality is the world-renowned and globally established benchmarking programme which measures passengers’ satisfaction while they are travelling through an airport. This year we celebrate the 10th...