The 2025 ASQ Customer Experience Awards show airports outperforming other industries as passenger satisfaction continues to rise Montreal, 24 February 2026 – Airports worldwide are outperforming other industries in customer experience, with passenger satisfaction continuing to rise, according to the 2025 ASQ Customer Experience Awards announced today by Airports Council International (ACI) World, in partnership with Gold sponsor SITA. … Continue reading The voice of passengers: these are the best airports for customer experience, ACI World reveals