Press Releases

29th ACI World Annual General Assembly affirms airports’ commitment to accessibility for passengers with disabilities

Resolution calls for continued efforts by airports to strive for excellence in accommodating the needs of persons with disabilities and reduced mobility

Montreal, 17 April 2019 – The 29th Airports Council International (ACI) World Annual General Assembly (WAGA) held on 4 April in Hong Kong, China unanimously expressed its support and commitment to ensuring the accessibility of their facilities for passengers with disabilities.

The Resolution recognizes the increased efforts airports are making and encourages practitioners to draw from the ACI Airports and Persons with Disabilities Handbook (2018). The recommendations in this Handbook are intended to help airports effectively assist persons with disabilities when designing and renovating facilities.

“Ensuring that airports are accessible to use for all passengers is an objective for all operators,” said ACI World Director General, Angela Gittens. “We recognize the commitment of airports to continuously strive for excellence in the customer experience and that includes accessibility for passengers with disabilities, both visible and not visible. ACI will continue to promote the interests of passengers with disabilities and highlight airports’ efforts to address them.”

The 29th ACI Asia-Pacific/World Annual General Assembly, Congress & Exhibition held in Hong Kong, China, 2 to 4 April, hosted by Hong Kong International Airport, attracted more than 850 delegates from around the world.

Notes for editors

  1. Airports Council International (ACI), the trade association of the world’s airports, was founded in 1991 with the objective of fostering cooperation among its member airports and other partners in world aviation, including the International Civil Aviation Organization, the International Air Transport Association and the Civil Air Navigation Services Organization. In representing the best interests of airports during key phases of policy development, ACI makes a significant contribution toward ensuring a global air transport system that is safe, secure, efficient and environmentally sustainable. As of January 2019, ACI serves 646 members, operating 1,960 airports in 176 countries.
  2. Read the full Resolution: Affirming airport’s commitment to accessibility of their facilities for passengers with disabilities.
  3. Read all Resolutions passed at the 2019 ACI World General Assembly.

Media contacts

Anita Berthier
Manager, External Relations and Special Events
ACI World
Telephone: +1 514 373 1254

Sabrina Guerrieri
Manager, Communications
ACI World
Telephone: +1 514 373 1200